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Use these steps to support questions about DIGITS on the Samsung Galaxy S9+ on Android 9. For Android 10, see Using Digits.

 

 

 

Log in with your T-Mobile ID

Android 9

  1. Make sure your device is running the latest software and has an active SIM with a connection to T-Mobile over cellular or Wi-Fi.
  2. From the Home screen, tap Apps > Settings > Cloud & Accounts .
  3. Tap Multi-line settings > Sign in with your T-Mobile ID. If these settings do not show, you must enable DIGITS in the T-Mobile app or on My T-Mobile.
  4. Enter your T-Mobile ID and password, then tap Sign in.

 

Turn DIGITS on and off

Android 9

  1. From the Home screen, tap Apps > Settings > Cloud & Accounts .
  2. Tap Multi-line settings.
  3. Tap the desired DIGITS to turn on or off.
    • The device's SIM line cannot be turned off.
    • When DIGITS are off, you cannot make or receive calls/message on this device with those DIGITS.
    • Turning DIGITS off does not delete the DIGITS or their data from the device.

 

Customizing your DIGITS

Android 9

  1. From the Home screen, tap Apps > Settings > Cloud & Accounts .
  2. Tap Multi-line settings.
  3. Tap the more icon on the top right, then tap Edit line settings.
  4. Tap the desired DIGITS edit the following settings:
    • Line name
    • Icon
    • Icon color

 

Using your DIGITS

Android 9

  • When making an outbound call, tap the icon in the top left to choose the DIGITS for the call. Incoming calls will show which DIGITS the call is ringing in on.
  • The call log will also show which DIGITS were used to make or receive a call.
  • Voicemail will show all DIGITS by default. Use the icon in the top left to view voicemail for specific DIGITS.
  • When sending a message, tap the DIGITS icon on the left to choose the DIGITS to send the message from. Incoming messages will show which DIGITS the message was sent to.

 

Log out of your T-Mobile ID

  1. From the Home screen, tap Apps > Settings > Cloud & Accounts .
  2. Tap Multi-line settings.
  3. Tap the more icon on the top right, then tap Logout > Yes.
  4. If desired, tap Delete all line data on this device to remove all data and settings for your DIGITS. Deleting data does not impact data related to the native SIM line.

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