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The Samsung Galaxy S8 has anti-theft and may affect how you are able to master reset the device.

 

 

Anti-theft

 

Turn on

  1. If a Google ID has already been set up (ex. Email, Play store, Chrome, etc.) and a Pattern, Pin, Password, Fingerprint or Iris lock has been enabled, anti-theft has been activated automatically.
  2. If a Google ID has not been set up, see Email accounts. After signing into a Google ID, a Pattern, Pin, Password, Facial recognition, Fingerprint or Iris lock will need to be set up to turn on Anti-theft.

 

Turn off

To turn off the device anti-theft, you will have to sign out of your Google ID on the device and elect to not sign in with a Google ID into any Google services. Once you sign in with a Google ID to any service and setup a Pattern, Pin, Password, Fingerprint or Iris lock, you are automatically turning on anti-theft.

 

To sign out of your Google ID, follow these steps:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap on your Google ID email address if multiple accounts are setup. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap 3 dot icon.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

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