Use this page to identify software versions for the Samsung Galaxy Note9 as well as details on recent software updates.
On this page:
Identify the device's current software version
Android 9 / 10
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > About phone > Software information.
- View the Baseband version and compare it to the version below.
Review software version details
VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
---|---|---|---|
Android 10 Baseband version: N960USQS8FUC2 |
April 1, 2021 | March 2021 security patch |
Available April 1, 2021 If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after April 7, when the daily limit is lifted. |
Android 10 Baseband version: N960USQS7FUA1 |
February 19, 2021 | February 2021 security patch |
Available February 19, 2021 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQS6FTL1 |
January 24, 2021 | January 2021 security patch |
Available January 24, 2021 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQS5FTK3 |
December 15, 2020 | December 2020 security patch |
Available December 15, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQS5FTJ6 |
November 19, 2020 | November 2020 security patch |
Available November 19, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQU5FTJ3 |
November 8, 2020 |
|
Available November 8, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQS5ETH5 |
September 11, 2020 | September 2020 security patch |
Available September 11, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQS5ETH2 |
August 20, 2020 | August 2020 security patch |
Available August 20, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQU4ETG2 |
July 26, 2020 | July 2020 security patch Improves screen resolution with WQHD+ Additional updates and improvements |
Available July 26, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10 Baseband version: N960USQU4ETF3 |
June 28, 2020 | June 2020 security patch Additional updates and improvements |
Available June 28, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 10 Baseband version: N960USQU4DTD3 |
June 7, 2020 | May 2020 security patch |
Available June 7, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 10 Baseband version: N960USQS3DTB2 |
March 19, 2020 | March 2020 security patch | Available March 19, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 10 Baseband version: N960USQU3DTAA |
February 23, 2020 |
|
Available February 23, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 9.0 Baseband version: N960USQS3CSK1 |
December 15, 2019 | December security patch | Available December 15, 2019 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 9.0 Baseband version: N960USQS3CSJ1 |
November 8, 2019 | November security patch | Available November 8, 2019 |
Android 9.0 Baseband version: N960USQS2CSI3 |
October 25, 2019 | October security patch | Available October 25, 2019 |
Android 9.0 Baseband version: N960USQU2CSI1 |
October 6, 2019 | September Security patch Camera autofocus fix |
Available October 6, 2019 |
Android 9.0 Baseband version: N960USQS1CSGB |
August 18, 2019 | August security patches | Available August 18, 2019 |
Android 9.0 Baseband version: N960USQS1CSGA |
August 11, 2019 | Camera enhancements, July security patch | Available August 11, 2019 |
Android 9.0 Baseband version: N960USQS1CSF1 |
June 22, 2019 | June security patches | Available June 22, 2019 |
Android 9.0 Baseband version: N960USQS1CSE1 |
May 24, 2019 | May security patches | Available May 24, 2019 |
Android 9.0 Baseband version: N960USQU1CSD1 |
April 19, 2019 | April security patches | Available April 19, 2019 |
Android 9.0 Baseband version: N960USQU1CSC1 |
March 1, 2019 | Android Pie 9.0 New e911 call flow Compass calibration fix BYOD update |
Available March 1, 2019 |
Android 8.1 Baseband version: N960USQU1ARL1 |
January 6, 2019 | December security patch Camera bug fixes Various bug fixes and system improvements |
Available January 6, 2019 |
Android 8.1 Baseband version: N960USQS1ARK1 |
November 22, 2018 | November security patch Various bug fixes and system improvements |
Available November 22, 2018 |
Android 8.1 Baseband version: N960USQU1ARJ8 |
November 13, 2018 | October security patch Camera bug fixes Audio bug fixes & optimization |
Available November 13, 2018 |
Android 8.1 Baseband version: N960USQS1ARH6 |
September 20, 2018 | September security release | Available September 20, 2018 |
Android 8.1 Baseband version: N960USQU1ARFL |
March 16, 2018 |
Release Software |
Available August 24, 2018 |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
- 50% or higher battery life
- Data connection
- File size: 185 MB
Update software versions
Update automatically over the air (OTA)
It is recommended to connect to Wi-Fi before completing the update.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Software update > Download updates manually.
- Wait for the device to check for updates.
- Tap OK > Start.
- When the restart message appears, tap OK.
Update from a computer
Follow the update requirements above, along with the following:
- Use a Samsung USB cable.
- Back up your data prior to completing the update.
During the update, do not:
- Use the device or press any keys.
- Remove the battery, if applicable.
- Turn off the device.
- Disconnect the USB cable until the update is complete.
You will not be able to place a call during the update, not even an emergency call.
- Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
- Connect the cable to a compatible USB port on your computer.
- Connect the other end of the cable to your mobile device.
- Allow your computer to install any required drivers for your device. This process may take a few minutes.
- Open Smart Switch on your computer, and allow it to make the connection.
- If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
- Click Update to begin downloading the necessary files.
- Click OK to proceed.
- Your device may turn off and on a few times during the update process.
- Once complete the device will return to the Home screen.
Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
- Wipe your cache partition to make sure that all system files on your device are put back in order.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
- If wiping the cache partition does not work, you may need to perform a master reset.
- Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Accounts and backup > Backup and restore.
- Tap the following sliders to desired setting:
- Back up my data
- Automatic restore
- Tap the Back key (bottom right) until you reach the main Settings menu.
- Tap General Management > Reset > Factory data reset.
- Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
- If you have screen lock turned on, enter your credentials.
- If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
- Wait for the device to reset.