Use this page to identify software versions for the Samsung Galaxy Note20 Ultra 5G as well as details on recent software updates.
On this page:
Identify the device's current software version
Android 10.0
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > About phone > Software information.
- View the Baseband version and compare it to the section below.
Review software version details
| VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
|---|---|---|---|
Android 11 Baseband version: N986USQU2DUC8 |
April 14, 2021 |
|
Available April 14, 2021 If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after April 18, when the daily limit is lifted. |
Android 11 Baseband version: N986USQU1DUB5 |
February 23, 2021 |
|
Available February 23, 2021 If your device meets the requirements below, this update will be available to download. |
Android 11 Baseband version: N986USQS1CTLB |
January 8, 2021 |
January 2021 Security updates |
Available January 8, 2021 If your device meets the requirements below, this update will be available to download. |
Android 11 Baseband version: N986USQU1CTL2 |
December 17, 2020 |
|
Available December 17, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10.0 Baseband version: N986USQS1BTK3 |
December 1, 2020 |
November 2020 Security updates |
Available December 1, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10.0 Baseband version: N986USQU1BTJ4 |
October 30, 2020 |
|
Available October 30, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10.0 Baseband version: N986USQU1ATI5 |
September 22, 2020 |
|
Available September 22, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10.0 Baseband version: N986USQU1ATH3 |
August 21, 2020 |
|
Available August 21, 2020 If your device meets the requirements below, this update will be available to download. |
Android 10.0 Baseband version: N986USQU1ATGM |
August 21, 2020 |
Original software version |
Available August 21, 2020 |
Other versions |
N/A |
N/A |
Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software. |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
- 50% or higher battery life
- Data connection
- File size: 374 MB
Update software versions
Update automatically over the air (OTA)
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Software update > Download updates manually.
- Wait for the device to check for updates.
- Tap OK > Start.
- When the restart message appears, tap OK.
Update from a computer
Follow the update requirements above, along with the following:
- Use a Samsung USB cable.
- Back up your data prior to completing the update.
During the update, do not:
- Use the device or press any keys.
- Remove the battery, if applicable.
- Turn off the device.
- Disconnect the USB cable until the update is complete.
You will not be able to place a call during the update, not even an emergency call.
- Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
- Connect the cable to a compatible USB port on your computer.
- Connect the other end of the cable to your mobile device.
- Allow your computer to install any required drivers for your device. This process may take a few minutes.
- Open Smart Switch on your computer, and allow it to make the connection.
- If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
- Click Update to begin downloading the necessary files.
- Click OK to proceed.
- Your device may turn off and on a few times during the update process.
- Once complete the device will return to the Home screen.
Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
- Wipe your cache partition to make sure that all system files on your device are put back in order.
- If wiping the cache partition does not work, you may need to perform a master reset.