Use this page to identify software versions for the Samsung Galaxy Note10 as well as details on recent software updates.




Identify the device's current software version


Android 9.0 / N970USQS2BSLB

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > About phone > Software information.
  3. View the Baseband version and compare it to the section below.


Review software version details



Android 10.0

Baseband version:


January 9, 2020 January security patch

Available January 9, 2020

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 10.0

Baseband version:


December 29, 2019
  • Update to Android 10
  • RCS enhancements

Available December 29, 2019

Android 9.0

Baseband version:


November 1, 2019
  • November security patch
  • Biometric security patch

Available November 1, 2019

Android 9.0

Baseband version:


October 31, 2019
  • October security patch
  • Camera improvements
  • Call forwarding fix
  • Other fixes

Available October 31, 2019

Android 9.0

Baseband version:


October 11, 2019 October security patch

Available October 11, 2019

Android 9.0

Baseband version:


September 20, 2019
  • September 1 2019 security Patches
  • Google Assistant Security issue
  • Ring App with type C earphone fail issue fix
  • Dex on PC panic issue fix
  • Touch insensitivity issue by WDT reset issue fixed
  • USB connection fail improved

Available September 20, 2019

Android 9.0

Baseband version:


August 20, 2019 S Pen, image quality, charging, and fingerprint feature enhancements

Available August 20, 2019

Android 9.0

Baseband version:


July 1, 2019 Security patch

Available July 1, 2019

Android 9.0

Baseband version:


June 28, 2019 Original software version

Available June 28, 2019

Other versions



Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.


Determine update requirements

Your device must meet the following requirements to update your software to the most current version:


  • 50% or higher battery life
  • Data connection
  • File size: 209 MB


Update software versions


Update automatically over the air (OTA)

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Software update > Download updates manually.
  3. Wait for the device to check for updates.
  4. Tap OK > Start.
  5. When the restart message appears, tap OK.


Update from a computer

Follow the update requirements above, along with the following:

  • Use a Samsung USB cable.
  • Back up your data prior to completing the update.


During the update, do not:

  • Use the device or press any keys.
  • Remove the battery, if applicable.
  • Turn off the device.
  • Disconnect the USB cable until the update is complete.


You will not be able to place a call during the update, not even an emergency call.

  1. Download and install Samsung Smart Switch that is compatible with your computer from!/.
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  7. Click Update to begin downloading the necessary files.
  8. Click OK to proceed.
  9. Your device may turn off and on a few times during the update process.
  10. Once complete the device will return to the Home screen.


Issues after updating

If you experience issues after updating to the latest software version, follow these steps:


  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
  2. If wiping the cache partition does not work, you may need to perform a master reset.
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