Use this page to identify software versions for the Samsung Galaxy Note10+ 5G as well as details on recent software updates.
On this page:
Identify the device's current software version
Android 10.0 / N976USQU1ASL7
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > About phone > Software information.
- View the Baseband version and compare it to the section below.
Review software version details
| VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
|---|---|---|---|
Android 10.0 Baseband version: N976USQU1ASL7 |
December 18, 2019 | General bug fixes and system improvements | Available December 17, 2019 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 10.0 Baseband version: N976USQU1ASL3 |
December 6, 2019 | QC patches to improve stability | Available December 6, 2019 |
Android 10.0 Baseband version: N976USQU1ASKT |
December 6, 2019 | OEM Original Software | Available December 6, 2019 |
Other versions |
N/A |
N/A |
Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software. |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
- 50% or higher battery life
- Data connection
- File size: 202 MB
Update software versions
Update automatically over the air (OTA)
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Software update > Download updates manually.
- Wait for the device to check for updates.
- Tap OK > Start.
- When the restart message appears, tap OK.
Update from a computer
Follow the update requirements above, along with the following:
- Use a Samsung USB cable.
- Back up your data prior to completing the update.
During the update, do not:
- Use the device or press any keys.
- Remove the battery, if applicable.
- Turn off the device.
- Disconnect the USB cable until the update is complete.
You will not be able to place a call during the update, not even an emergency call.
- Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
- Connect the cable to a compatible USB port on your computer.
- Connect the other end of the cable to your mobile device.
- Allow your computer to install any required drivers for your device. This process may take a few minutes.
- Open Smart Switch on your computer, and allow it to make the connection.
- If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
- Click Update to begin downloading the necessary files.
- Click OK to proceed.
- Your device may turn off and on a few times during the update process.
- Once complete the device will return to the Home screen.
Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
- Wipe your cache partition to make sure that all system files on your device are put back in order.
- If wiping the cache partition does not work, you may need to perform a master reset.