Learn how to use safe mode on the Samsung Galaxy Note 3 using the hardware keys.

Turn on and use safe mode

Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When "GALAXY Note 3" appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key.
  4. Continue to hold the Volume down key until the device finishes restarting.
  5. "Safe mode" appears in the bottom-left corner of the screen. Release the Volume down key when you see "Safe Mode."
  6. Uninstall apps that are causing a problem.

Turn off safe mode

Turn the phone off and then back on to turn off Safe mode.

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