Learn how to set up and use Wi-Fi calling and connection preference on the Samsung Galaxy J7.

Turn on & connect

To use Wi-Fi calling, you must first register an e911 address and turn on Wi-Fi to connect to a Wi-Fi network.

Android 7.1

  1. Register your E911 address at My T-Mobile. 
    • Click the link to go right to your Line Settings page.
    • If you’re already logged in, click your name, then click Profile > Line Settings.
  2. Turn on Wi-Fi.
  3. From the Home screen, tap the Apps icon.
  4. Tap Settings > Connections.
  5. If necessary, slide the Wi-Fi Switch right to the ON position.
  6. Tap More connection settings.
  7. Tap Wi-Fi Calling.
  8. Slide the Wi-Fi Switch right to the ON position.
  9. Select the Wi-Fi preferred or Never use Cellular Network to turn on Wi-Fi calling.

Android 6.0

  1. Register your E911 address at My T-Mobile. 
    • Click the link to go right to your Line Settings page.
    • If you’re already logged in, click your name, then click Profile > Line Settings.
  2. Turn on Wi-Fi.
  3. From the Home screen, tap the Apps icon.
  4. Tap Settings.
  5. If necessary, slide the Wi-Fi Switch right to the ON position.
  6. Tap More connection settings.
  7. Tap Wi-Fi Calling.
  8. Slide the Wi-Fi Switch right to the ON position.
  9. Select the Wi-Fi preferred or Never use Cellular Network to turn on Wi-Fi calling.

Set connection preference

Android 7.1

  1. Turn on Wi-Fi and connect to a Wi-Fi network.
  2. From the Home screen, tap the Apps icon.
  3. Tap Settings > Connections.
  4. If necessary, slide the Wi-Fi Switch right to the ON position.
  5. Tap More connection settings.
  6. Tap Wi-Fi Calling.
  7. Select one of the these options:
    • Wi-Fi Preferred
    • Cellular Network Preferred
    • Never use Cellular Network

Android 6.0

  1. Turn on Wi-Fi and connect to a Wi-Fi network.
  2. From the Home screen, tap the Apps icon.
  3. Tap Settings.
  4. If necessary, slide the Wi-Fi Switch right to the ON position.
  5. Tap More connection settings.
  6. Tap Wi-Fi Calling.
  7. Select one of the these options:
    • Wi-Fi Preferred
    • Cellular Network Preferred
    • Never use Cellular Network

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