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Use this page to identify software versions for the Samsung Galaxy A32 5G as well as details on recent software updates.

 

Identify the device's current software version

Android 11.0

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > About phone > Software information.
  3. View the Baseband version and compare it to the section below.

 

Review software version details

VERSION RELEASE DATE ENHANCEMENTS STATUS

Android 11

Baseband version:

A326USQU3AUF7

July 4, 2021

Various updates & improvements

Available July 4, 2021

If your device meets the requirements below, this update will be available to download.

To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after July 10, when the daily limit is lifted.

Android 11

Baseband version:

A326USQU3AUE7

June 6, 2021
  • May 2021 security update
  • Quick Share enhancements
  • Additional updates & improvements

Available June 6, 2021

If your device meets the requirements below, this update will be available to download.

 

Android 11

Baseband version:

A326USQU2AUD9

May 16, 2021

Improves call performance

Available May 16, 2021

If your device meets the requirements below, this update will be available to download.

To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after May 22, when the daily limit is lifted.

Android 11

Baseband version:

A326USQU1AUD4

April 20, 2021

Resolves issues with unexpected dropped calls or can't make or receive calls

Available April 20, 2021

If your device meets the requirements below, this update will be available to download.

To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after April 28, when the daily limit is lifted.

Android 11

Baseband version:

A326USQUOAUB8

April 9, 2021

OEM original software

Available April 9, 2021

Other versions

N/A

N/A

Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.

 

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

  • 50% or higher battery life
  • Data connection
  • File size: 181 MB

 

Update software versions

Update automatically over the air (OTA)

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Software update > Download and install.
  3. Wait for the device to check for updates.
  4. Tap OK > Start.
  5. When the restart message appears, tap OK.

 

Update from a computer

Follow the update requirements above, along with the following:

  • Use a Samsung USB cable.
  • Back up your data prior to completing the update.

During the update, do not:

  • Use the device or press any keys.
  • Remove the battery, if applicable.
  • Turn off the device.
  • Disconnect the USB cable until the update is complete.

You will not be able to place a call during the update, not even an emergency call.

  1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  7. Click Update to begin downloading the necessary files.
  8. Click OK to proceed.
  9. Your device may turn off and on a few times during the update process.
  10. Once complete the device will return to the Home screen.

 

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
    1. Turn off the device.
    2. Press and hold the Volume Up key and the Side key.
    3. When the Android logo displays, release both keys.
    4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
    5. Press the Volume down key several times to highlight Wipe cache partition.
    6. Press Side key to select.
    7. Press the Volume down key to highlight Yes, then press the Side key to select.
    8. When the process is complete, Reboot system now is highlighted.
    9. Press the Side key to restart the device.
  2. If wiping the cache partition does not work, you may need to perform a master reset.
    1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
    2. From the Home screen, swipe up on an empty spot to open the Apps tray.
    3. Tap Settings > Accounts and backup Backup data, and then follow the prompts to backup the device.
    4. Tap the Back key (bottom right) until you reach the main Settings menu.
    5. Tap General Management > Reset > Factory data reset.
    6. Scroll to the bottom of the screen, then tap Reset > Delete all.
    7. If you have screen lock turned on, enter your credentials.
    8. If prompted to verify your Samsung account, enter the password, then tap Confirm.
    9. Wait for the device to reset.

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