Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Get a T-Mobile ID Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

OnePlus is the all new manufacturer dedicated to providing a high-quality product, for a fraction of the cost. Check out the details below to help customers get started using their new devices or visit the OnePlus 8T+ 5G page for more information.

 

In the box

The OnePlus 8T+ 5G comes with everything customers need to get them started on their way to enjoying their new devices.

  • OnePlus 8T+ 5G
  • OnePlus Fast Charge Type-C Cable
  • OnePlus Fast Charge Power Adapter
  • SIM Tray Ejector
  • Quick Start Guide

 

Buttons and icons

There's a lot customers can do with their new devices, so here's a quick glance of some basic items:

Buttons

  1. Top microphone
  2. Nano SIM tray
  3. Volume buttons
  4. Bottom microphone
  5. USB Type C port
  6. Speaker
  7. In-display fingerprint sensor
  8. Power/sleep/wake
  9. Alert slider
  10. Camera
  11. Earpiece speaker
  12. Camera
  13. NFC sensor
  14. Flash

 

Device tutorials and user guide

No matter what customers want to do with their new devices, we have plenty of resources available to help them get on their way.

 

First time use

When customers first turn on their new devices, they may see a setup wizard to help get started. Take a look at the steps below to help walk customers through the setup process if needed.

  1. At the welcome screen, tap START.
  2. Review and accept to OnePlus's terms and conditions.
  3. On the User Experience Program screen, review the details and select I'M IN or NO, THANKS.
  4. On the System Stability Program screen, review the details and select I'M IN or NO, THANKS.
  5. On the Push Notifications screen, review the details and select I'M IN or NO, THANKS.
  6. Connect to a Wi-Fi network. You may be required to enter the password to the Wi-Fi router, if necessary.
  7. Tap Skip to move forward without connecting to Wi-Fi.
  8. On the Copy apps & data screen, tap Next to copy date or DON'T COPY DATA to set up as a new device.
  9. If copying apps and data from a previous device, select from the following:
    • A backup from an Android phone
    • A backup from the cloud
    • An iPhone device
  10. Follow the on-screen prompts to begin copying your previous data to the new device.
  11. Sign in or create your new Gmail account. Once you have signed into your account, you will begin copying your data over.
  12. Accept to Google Services.
  13. Tap ADD FACE DATA and follow the on-screen prompts to set up your facial recognition, or tap Skip.
  14. Once your facial recognition has been added or skipped, begin setting up your fingerprint. You can skip this step as well.
  15. Set up your Google assistant, or turn off this feature if you choose not to use it.
  16. Tap and select your screen gestures that you would like to use, then tap Next.
    • Turn on/off flashlight
    • Double tap to wake
    • Open camera
    • Music control
  17. Select the Screen calibration you would like to use, then tap Next:
    • Default
    • sEGB
    • DCI-P3
    • Adaptive mode
    • Custom color
  18. Select the font style you would like to use, then tap Next.
    • Roboto
    • OnePlus Slate
  19. Review and agree to T-Mobile's Device Data Collection. When done, your device will be ready to use.

Was this helpful?