Use this page to identify software versions for the Motorola moto z2 force edition as well as details on recent software updates.

Identify the device's current software version

Android 8.0.0 / Build number: OCX27.1.7

  1. From the Home screen swipe left, tap Settings.
  2. Tap About phone > Android version.
  3. Review the information in the Review software version details section below.

Review software version details

VERSION RELEASE DATE ENHANCEMENTS STATUS

Android 8.0

Build number: OCX27.1.7

July 26, 2019 Security patch If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0

Build number: OCX27.1.5

February 15, 2019 Security patch If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0

Build number: OCX27.1.4

November 29, 2018

Google security updates

Various bug fixes and system improvements

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0

Build number: OCX27.1.3

July 6, 2018

Google security updates

Various bug fixes and system improvements

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0

Build number: OCX27.1.2

April 23, 2018

Google security updates

Various bug fixes and system improvements

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0.0

Build number: OCX27.1

February 16, 2018 Includes fixes for post launch issues related to Messaging & EVS and updates android security level to December 2017

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 8.0.0

Build number: OCX27

December 22, 2017 Update to Android 8.0

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 7.1.1

Build number: NCX26.7

November 13, 2017 Security Updates

If your device meets the update requirements below, you can upgrade to the most current software version.

Android 7.1.1

Build number: NCX26.2

August 10, 2017

Original software

If your device meets the update requirements below, you can upgrade to the most current software version.

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

  • 50% or higher battery life
  • Data connection
  • File size: 112.33 MB

Update software versions

Update automatically over the air (OTA) for Android

  1. Tap Install and restart.
  2. Wait as your device updates.

Update manually for Android

  1. From the Home screen swipe left, tap Settings.
  2. Tap About phone > System > System updates.
  3. Follow the on screen prompts to update the device.

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
    1. Turn off the device.
    2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the phone turns on.
    3. Release the buttons when the 'Recovery' screen appears.
    4. Press the Volume Down button twice to highlight 'Recovery mode'.
    5. Press the Power button to start recovery mode. An Android robot with a red exclamation mark will display.
    6. While holding down the Power button, press and release the Volume Up button.
    7. Use the volume buttons to scroll to 'wipe cache partition' and press the Power button to select it.
    8. Press the Power button to select reboot system now. If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.
  2. If wiping the cache partition does not work, you may need to perform a master reset.
    1. Back up data on the internal memory.
    2. Tap System > Reset.
    3. Tap Factory data reset.
    4. If your phone is password protected, you'll be prompted to enter your Pattern, PIN, or Password.
    5. Tap RESET PHONE.