Learn how to insert the SIM card or unlock the Motorola Moto X.


Insert / remove SIM card

To insert or remove the SIM card, follow these steps:



Mobile Device Unlock

The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. Contact Customer Care to request the Mobile Device Unlock code for your phone.
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