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Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the moto G7 power.

Block calls

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots, then tap Settings > Blocked numbers.
  3. Tap Add A Number, enter the desired number, then tap Block.

Unblock calls

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots, then tap Settings > Blocked numbers.
  3. Tap X next to the number you want to unblock, then tap Unblock.

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots.
  3. Tap Settings > Calls > Call Forwarding.
  4. Tap Always forward, enter the number to forward all calls to, then tap Turn On.

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots.
  3. Tap Settings > Calls > Call Forwarding.
  4. Tap one of the following options:
    • When busy
    • When unanswered
    • When unreachable
  5. Enter the number to forward calls to, then tap Update.

Cancel call forwarding

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots.
  3. Tap Settings > Calls > Call Forwarding.
  4. Tap the desired call forwarding, then tap Turn Off.

Caller ID settings

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots, then tap Settings.
  3. Tap Calls > Additional settings > Caller ID and choose from the following options:
    • Network default
    • Hide number
    • Show number

Reset call log

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots, then tap Call history.
  3. Tap the Menu icon with three dots, then tap Clear call history.

View call log

  1. Swipe up on the Home screen to view your apps, then tap Phone.
  2. Tap the Menu icon with three dots, then tap Call history.
  3. Tap to view All or Missed calls.

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