Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Get a T-Mobile ID Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Learn how to use safe mode on the >LG Stylo 2 PLUS through the hardware keys.

 

Go to:

Turn on and use safe mode

Turn off safe mode

 

Turn on and use safe mode

Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.

 

To turn on safe mode and use it to fix app problems, follow these steps:

Turn on safe mode

  1. With the screen on, press and hold the Power key.
  2. In the options menu that displays, press and hold Power off.
  3. 'Restart in Safe mode' prompt will display.
  4. Tap OK to restart in Safe Mode.
  5. Device will display 'Safe mode' at the bottom of the screen.

 

Uninstall third party applications

  1. Drag down the notification bar and tap the Settings icon at the top-right.
  2. Tap General > Apps. (If using List view scroll to 'PHONE MANAGEMENT,' then tap Apps.
  3. If necessary, swipe right to the Downloaded screen.
  4. Tap the desired application.
  5. Tap Uninstall
  6. Tap OK.

 

 

Turn off safe mode

To turn off safe mode, follow these steps:

  1. With the screen on, press and hold the Power key.
  2. In the options menu that displays, tap Power off and restart.
  3. The device will restart and Safe mode overlay will no longer show on the screen.

Was this helpful?