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Use this page to identify software versions for the LG G8 ThinQ as well as details on recent software updates.

 

Identify the device's current software version

Android 9 / 10

  1. From the Home screen, tap Settings.
  2. Tap the 'General' tab.
  3. Tap About phone >  Software info.
  4. Review the information in the Review software version details section below.

 

Review software version details

VERSION RELEASE DATE ENHANCEMENTS STATUS

Android 10

Software version:

G820TM20g

August 24, 2020

August 2020 Security Update

Available August 24, 2020

If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after August 25, when the daily limit is lifted.

Android 10

Software version:

G820TM20f

July 17, 2020

June 2020 Security Update

Available July 17, 2020

If your device meets the requirements below, this update will be available to download.

Android 10

Software version:

G820TM20e

May 15, 2020

April 2020 Security Update

Available May 15, 2020

If your device meets the requirements below, this update will be available to download. 

Android 10

Software version:

G820TM20d

February 25, 2020

Android 10

February 2020 Security Update

Available February 25, 2020

If your device meets the requirements below, this update will be available to download. 

Android 9.0

Software version:

G820TM10p

November 5, 2019

October Security Update

Available November 5, 2019

If your device meets the requirements below, this update will be available to download. 

Android 9.0

Software version:

G820TM10o

September 28, 2019

September Security Update

Available September 28, 2019

IIf your device meets the requirements below, this update will be available to download. 

Android 9.0

Software version:

G820TM10i

April 12, 2019

Original OEM software

Available April 12, 2019

Other versions

N/A

N/A

Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.

 

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

  • 50% or higher battery life
  • Data connection
  • File size: 50 MB

 

Update software versions

Update automatically over the air (OTA)

  1. From the Home screen, tap Settings.
  2. Tap the 'General' tab.
  3. Tap Update center.
  4. Tap System update.
  5. Tap Check for update.
  6. Follow the on-screen prompts to download and install the latest software update.

Update from a computer

  1. Download, install and open the compatible software for the LG Bridge from http://www.lg.com/us/support/software-firmware-drivers to your PC.
  2. Connect the device using the provided USB cable to the PC.
  3. On the device drag down the notification panel and tap USB notification > Media device (MTP).
  4. On the PC, in the LG Bridge app, on the Software update tab, tap Software update > the app will check for an update.
  5. If an update is available, a message will appear about the update. Click Start to install the update. Do not remove the device from the PC until the update is complete.

 

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
  2. If wiping the cache partition does not work, you may need to perform a master reset.

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