Support SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Use these steps to support uninstall and clear cache for apps on the LG G8 ThinQ.

 

 

 

Clear app cache and data

Clearing cache or data from an app can fix some software problems. If you clear data, any data stored in that app is lost, such as settings, login information, and saved games. If you don't want to clear the data, try just clearing cache first. If you still experience problems, then clear data too.

  1. From the Home screen, tap Settings.
  2. Tap the 'General' tab > Apps & notifications.
  3. Tap App info.
  4. Tap the filter to select the following:
    • All
    • Installed apps
    • Disabled apps
  5. Tap the desired app, then Storage.
  6. Tap Clear cache or Clear Data then YES.

 

Update apps

  1. From the Home screen, tap the Apps icon.
  2. Tap Play Store.
  3. Tap Menu > My Apps.
  4. To keep apps updated automatically:
    1. Tap Menu > Settings.
    2. Select the Auto-update apps checkbox.
  5. Choose one of the following options:
    • Tap Update to update all applications with updates available.
    • Tap an individual application and then tap Update to update a single application.

 

Clear recent apps

  1. From any screen, tap the Recent apps.
  2. To close an individual recent application, touch an application from the list and drag it to the right.
  3. To close all recent applications, tap the Clear all icon at bottom-right.

 

Uninstall app

  1. From the Home screen, tap Settings.
  2. Tap the 'General' tab > Apps & notifications.
  3. Tap the filter to select the following:
    • All
    • Installed apps
    • Disabled apps
  4. Tap the desired app.
  5. Tap Uninstall, then tap OK.

Was this helpful?