The LG G8 ThinQ has anti-theft and may affect how you are able to master reset the device.
To turn off anti-theft protection, follow these steps:
- Sign out of any Gmail accounts assigned to the device.
- From the Home screen, tap Settings.
- Tap the 'General' tab.
- Tap Accounts > Google.
- Tap the email account assigned to the device.
- Tap Menu > Remove account > REMOVE ACCOUNT.
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