Learn how to wipe the LG G7 ThinQ using the hardware keys. If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the device storage. Unlike a master reset, wiping the cache partition does not delete your personal data.
Wipe cache partition
- From the Home screen, tap Settings.
- Tap the 'General' tab or scroll to and tap Extensions > Smart cleaning > Optimize phone.
- Wait for the cached data to clear; depending on size it will take several seconds to complete.
- When the wipe is complete, the storage screen refreshes and Optimized will display instead of Optimize phone. This means your our cached data has been successfully cleared.
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