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Learn how to opt in / opt out of System Manager (Carrier IQ) on the LG G6. System Manager makes it easier for T-Mobile to provide support for your device.

Android version 8.0.0

  1. From any home screen, swipe left to locate and tap Settings.
  2. Select the General tab or scroll to and tap System > Reset > Collect diagnostics.
  3. Tap the Diagnostics switch ON/OFF.

Android version 7.1.2

  1. From any home screen, tap Apps > Settings.
  2. If using Tab view, select the General tab.
  3. Tap Backup and reset > Collect diagnostics.
  4. Follow the prompts to enable or disable these services:
    • Diagnostics
    • Issue Assist
    • Personalized Offers

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