Learn how to PUK unlock the LG G6. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.
Confirm one of the following or similar error messages are on the device:
- "PIN code blocked. Enter PUK code."
- "Enter PUK code"
- "SIM card locked. Emergency calls only. Please contact Customer Care."
- Contact Customer Care to request your PUK code.
- When the device displays 'SIM card is PUK-Locked. Please contact Customer Care,’ tap Emergency Call.
- At the Enter PUK screen, enter the code provided by the Customer Care representative, then tap OK.
- Enter a new PIN, then tap OK.
- Confirm the new PIN, then tap OK.