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Learn how to set up and use Wi-Fi calling and connection preference on the HTC U11 life.

 

Turn on & connect

To use Wi-Fi calling, you must first register an E911 address and turn on Wi-Fi to connect to a Wi-Fi network.

  1. Register your E911 address at My T-Mobile.
  2. Turn on Wi-Fi.
  3. From any Home screen, tap the Apps icon.
  4. Tap Settings.
  5. Under the 'PHONE' category, tap Call.
  6. Scroll down and tap the Wi-Fi Calling checkbox to turn on Wi-Fi calling.

 

Set connection preference

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Under the 'PHONE' category, tap Call.
  4. Scroll down and tap the Wi-Fi Calling checkbox to turn on Wi-Fi calling.
  5. Tap Wi-Fi Calling.
  6. Select one of the following options:
    • Wi-Fi Preferred: All calls are made over an available Wi-Fi network. If there are no available Wi-Fi networks, then calls are made over the cellular network.
    • Cellular Network Preferred: All calls are made over the cellular network. If the cellular network is not available, then calls are made over an available Wi-Fi network.
    • Never use Cellular Network: All calls are made over a Wi-Fi network. If there are no available Wi-Fi networks, calls will not connect.

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