Use this page to identify software versions for the Alcatel ONETOUCH Fierce XL (Android) as well as details on recent software updates.

 

 

 

Identify the device's current software version

  1. From the home screen, tap Settings > System > About phone.
  2. Tap More info.
  3. Review the information in the Review software version details section below.

 

Review software version details

 

VERSION RELEASE DATE ENHANCEMENTS STATUS
Android 5.1 / D7U-UMU0 January 23, 2017

Google Security Update

Software enhancements

Available January 23, 2017

If customers' devices meet the update requirements below, they can upgrade to the most current software version.

Android 5.1 / D7Q-UMQ2

October 10, 2016

Google Security Update

Software enhancements

Available October 10, 2016

If customers' devices meet the update requirements below, they can upgrade to the most current software version.

Android 5.1 / D79-UM90

January 13, 2016

Launch software

Available January 13, 2016

If customers' devices meet the update requirements below, they can upgrade to the most current software version.

Other versions

N/A

N/A

Your phone has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.

 

Determine update requirements

Customers' devices must meet the following requirements to update their software to the most current version:

  • 50% or higher battery life
  • Data connection
  • File size of update: 380 MB (depending on the previous version)

 

 

Update software versions

 

Update automatically over the air (OTA)

  1. From the home screen, tap Settings > System > About phone.
  2. Tap System updates > Check for updates.
  3. If an update is available, follow the prompts to install the newest software.

 

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

 

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
  2. If wiping the cache partition does not work, you may need to perform a master reset.
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