Learn how to wipe the ALCATEL ONETOUCH Fierce 2 using the hardware keys. If the phone is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the phone storage. Unlike a master reset, wiping the cache partition does not delete your personal data.



Wipe cache partition

  1. Turn off the device.
  2. Press and hold down the Volume up and the Power keys at the same time until the Alcatel Logo appears.
  3. Release the Power key when the Alcatel logo appears but continue to hold the Volume up key.
  4. Release the Volume up key when the Android system recovery screen appears.
  5. Use the Volume keys to navigate to the preferred language.
  6. Press the Power key to select.
  7. Press the Volume down key to navigate to wipe cache partition.
  8. Press the Power key to select.
  9. When the cache wipe is complete, Reboot system now is selected.
  10. Press the Power key to reboot the device.
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