- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [T-Mobile for Business](https://www.t-mobile.com/support/community/business) # TDC Corporate Admin Tool (CAT) 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Get help with the T-Mobile Direct Connect Corporate Admin Tool (CAT). For steps on using the app, check out [T-Mobile Direct Connect (TDC) app](https://www.t-mobile.com/support/plans-features/t-mobile-direct-connect-app). ## On this page: - [What you need for CAT](https://www.t-mobile.com#reqs) - [Log in](https://www.t-mobile.com#login) - [Direct Connect User Management](https://www.t-mobile.com#users) - [TalkGroups & Broadcast Groups](https://www.t-mobile.com#groups) - [Dispatch](https://www.t-mobile.com#dispatch) - [External Users](https://www.t-mobile.com#external) - [Interop Connections](https://www.t-mobile.com#interop) - [User Guide](https://www.t-mobile.com#guide) ## [](https://www.t-mobile.com)What you need for CAT - The latest version of Chrome, Edge, Firefox, or Safari - Pop-ups and cookies enabled in your browser - Browser zoom set to 100%. Use __Ctrl+0__ (zero) to reset.   ## [](https://www.t-mobile.com)Log in - Most users [find a link to the CAT tool in the](https://www.t-mobile.com) [Account Hub](https://www.t-mobile.com/support/business/account). Opening the link will automatically log you in. - Government & SLED accounts must use the link in the activation email. You'll be prompted to set up a new password when you first log in. - Select __Forgot Password__ to have a password reset email sent to the email associated with your account. - Follow the prompts to take a tour of the CAT tool when you first log in.   ## [](https://www.t-mobile.com)Direct Connect User Management ### View & Edit users 1. On the sdie navigation menu, select the __PTT Users__ icon. 2. View the list of users. You can also search by name or phone number. 3. Choose the __Show More__ icon (an arrow) to get that user's details. 4. Select the __Edit__ icon (a pencil) to modify a user's details. 5. When editing a user, choose the __Resync__ icon to synchronize all available data to the device. ### Activations To activate Desktop Dispatch While creating a user, an email is automatically generated when you enter the email address as a User ID. The user just needs to follow the link in the email and create a new password. Select the __Envelope__ icon if you need to resend the email. To activate Wi-Fi & Cross Carrier 1. While editing a user, choose the __Padlock__ icon. A temporary password is generated and displayed. 2. Give the User ID & temporary password to the user so they can log into the TDC app. They'll be prompted to set up a new password. ### Manage Contacts To assign/remove contacts 1. While editing a user, select the __Contacts__ tab and choose __Assign Contacts__. 2. Choose some or all the contacts to assign. You can search by name or phone number. 3. Select __Assign__. To add/remove user set from a user 1. Select the __TalkGroups__ icon. 2. Choose a group and select __Edit__, then select __Assign User Set__. 3. Select the user sets, then select __Assign__, then select __OK__. To view user set members associated with a user 1. While editing a user, select the __Contacts__ tab. 2. Select __User Set__, then select __User Member__ to view all members associated with a user set. ### Manage User Profiles To create 1. Select the __User Profiles__ icon. 2. Select __Create User Profile__. 3. Fill out the required information, including Profile Name, User Sets, TalkGroups, and Features. 4. Select __Save__. To view/edit 1. Select the __User Profiles__ icon. 2. On the __User Profiles__ tab, you'll get a list of user profiles. 3. Select the name to change it or choose __View__. To configure profile feature 1. Select the __User Profiles__ icon and choose a profile. 2. Choose the __Features__ tab and configure the desired features for that user profile. 3. Select __Save__. To assign subscribers 1. Select the __User Profiles__ icon and choose a profile. 2. Choose the __Subscriber__ tab and select the __Assign Subscriber__ icon. 3. Select the desired subscribers, then choose __Assign__. ### Manage User Sets To create 1. Select __User Sets__. 2. Choose __Create User Set__ and enter the user set name. 3. Select __Assign Members__ and select some or all the members. 4. Choose __Assign__ then select __Save__. 5. Confirm that you wish to distribute the user set to all the members. To view/edit 1. Select __User Sets__. 2. Choose the __Magnifying Glass__ to view additional details. 3. Select the __Edit Pencil__ to make changes. ### Manage Group Profiles To create 1. Select __Group Profile Management__. 2. Choose __Create Group Profile__ and enter the name of the new group profile. 3. Select the __TalkGroup type__ and __Avatar__ from the lists. 4. Enter the remaining items, like MCX Group/Broadcast to DND, Audio Cut-In, Group Sharing, and OSM list. 5. Select __Save__. To view/edit 1. Select __Group Profile Management__. 2. Choose the desired group to view and edit the details. 3. Select __Save__. Group sharing Group Sharing allows you to create TalkGroup and share the Groups with other corporations for intercommunication between the members. The owner is the creator of the TalkGroup. The shared corporation can add the contacts that are available to their corporation. Group Sharing is supported only for the Mission Critical Large TalkGroups and Interop TalkGroups. To share TalkGroups 1. Select __TalkGroups__, then choose __Create TalkGroup__. 2. Enter the TalkGroup name, then choose the standard TalkGroup type and an avatar. 3. Select an Operational Status Message. 4. Check the __MCX Group__ check box and agree to the warning about losing member-level data. 5. Choose a Group Profile. 6. Select __Assign Member__ to assign members to the TalkGroup. 7. Choose __Save__.   ## [](https://www.t-mobile.com)TalkGroups & Broadcast Groups ### Create TalkGroup 1. Select __TalkGroups__, then choose __Create TalkGroup__. 2. Select a TalkGroup Type from the menu: - __Standard:__ Has one or more supervisors assigned. - __Dispatch:__ A standard TalkGroup with the ability to assign a dispatcher. - __Broadcast:__ Communication is one-way from a broadcaster to the TalkGroup members. 3. Enter the TalkGroup name and choose an avatar. 4. If needed, select a status message from the OSM List menu. 5. Choose __Assign Members__ to select members for the talk group. 6. Select __Assign__ then select __OK__. ### View/edit TalkGroup 1. Select __TalkGroups__, then choose a TalkGroup. 2. View or edit details like the name, members, and call permissions. 3. Choose __Save__. ### View TalkGroups assigned to a user 1. Choose __PTT Users__ and select a user. 2. Select the __TalkGroups__ tab to view the assigned TalkGroups to the user. ### TalkGroup scanning 1. Choose __PTT Users__ and select a user. 2. Select the __TalkGroups__ tab and check the __Enable TalkGroup Scanning__ check box. ### Broadcast groups To create 1. Select __TalkGroups__, then choose __Create TalkGroup__. 2. Choose __Broadcast Group__ as the TalkGroup type. 3. Select __Assign Broadcasters__ and choose at least one broadcaster for the TalkGroup, then select __Assign__. 4. Enter a name for the TalkGroup. 5. Choose __Assign Members__ to select members for the talk group. 6. Select __Assign__, then select __OK__. To view/edit 1. Select __TalkGroups__, then choose __Edit__ next to the desired Broadcast group. 2. View or edit details like the name, broadcasters, and members. 3. Select __Save__.   ## [](https://www.t-mobile.com)Dispatch ### View Dispatchers and manage contacts 1. Select __PTT Users__. 2. Select the Search box, then choose __Client Type__ and select __Dispatch__. 3. Choose a Dispatcher to manage their contacts like any other user. ### Create a Dispatch Group 1. Select __TalkGroups__, then choose __Create TalkGroup__. 2. Choose __Dispatch__ as the TalkGroup type. 3. Select __Assign Dispatchers__ and choose a dispatcher for the TalkGroup, then select __Assign__. 4. Enter a name for the TalkGroup. 5. Follow the same process as other groups to add members, adjust call permissions, and add supervisors. 6. Choose __Save__. ### View/edit Dispatch Group 1. Select __TalkGroups__, then choose the Dispatch group. 2. Choose the Dispatchers tab. 3. Use the __Tools__ icon with the wrench to select and delete existing Dispatchers. 4. Select __Assign Dispatchers__ to add new Dispatchers, then choose __Assign__. 5. Choose __Save__.   ## [](https://www.t-mobile.com)External Users ### Add/import external users To add 1. Select __External Users__, then choose __Add External User__. 2. Enter the name and phone number, then select __Save__. To import 1. Select __External Users__. 2. Choose the __Import__ icon (an arrow going into a box). 3. Select the file format and choose the file to upload. You can also download an example file to help you create your own. 4. Choose __Import__. ### View/delete external users 1. Select __External Users__ to view your External Users. 2. Choose the Delete icon next to the desired External User. 3. Select __OK__.   ## [](https://www.t-mobile.com)Interop Connections ### What are Interop Connections? Interop Connection is a special type of user, which facilitates communication between Land Mobile Radio (LMR) and Broadband Direct Connect (DIRECT CONNECT) networks. These users are restrictive and corporate admin cannot assign any contacts to these users. Because of this limitation, the assign contacts and assign user sets buttons are disabled. In addition, these users can be members of only one TalkGroup. The addition of Interop users to more than one TalkGroup is not allowed. There are the following types of Interop Connection users: - __LMR User:__ These connections are used for one-to-one communication during P25 interoperability. - __LMR TalkGroup:__ Provides link between Broadband DIRECT CONNECT TalkGroup and LMR TalkGroup during an Interop call. You can assign LMR User as a contact to a Broadband DIRECT CONNECT user for one-to-one communication. The LMR User name assigned by you is the talker identity during those calls. You cannot add LMR User to a Broadband DIRECT CONNECT TalkGroup. You can link LMR TalkGroup to only one Broadband DIRECT CONNECT TalkGroup. The talker identity during the Group Connect uses the LMR TalkGroup name that you assign. To communicate on an Interop call, a Broadband DIRECT CONNECT user must have Interop User MRC feature provisioned from the Billing Interface. There is a special icon display for the DIRECT CONNECT user when the feature is provisioned. You can add a user without Interop User MRC feature in a linked Broadband DIRECT CONNECT Group, however, the Interop call is not connected to a DIRECT CONNECT user unless Interop User MRC feature is provisioned for the user. ### Create an Interop TalkGroup 1. Select __TalkGroups__, then choose __Create TalkGroup__. 2. Choose __Standard__ as the TalkGroup Type. 3. Enter the name of the TalkGroup and select an avatar. 4. Choose __Assign Members__ and assign members. The TalkGroup automatically changes to Interop when at least one Interop is added. 5. Select __Create__, then select __OK__. ### View/edit Interop Connection 1. Select __Interop Connections__. 2. Choose __Show More__ (an arrow) to view details on an Interop TalkGroup. 3. Choose the __Edit__ icon (a pencil) to edit details of the TalkGroup, like the name and members.   ## [](https://www.t-mobile.com)User Guide [TDC\_R13.0\_CAT\_User\_Guide.pdf](https://www.t-mobile.com/support/public-files/attachments/TDC_R13.0_CAT_User_Guide.pdf) * * * Was this helpful? * * * ## Get answers from our T-Mobile Business Expert, 24/7. - [1-800-375-1126](tel:18003751126) - [@TMobileBusiness](https://twitter.com/TMobileBusiness) - [T-Mobile for Business](https://www.facebook.com/TMobileforBusiness)