T-Mobile for Business accounts on the TFB1 bill format can use Data Direct to set up and manage existing services with T-Mobile for Business via the Account Hub Reporting tool.

Things to Know

This provides information on modifications, known issues, and enhancements for the Data Direct Tool, which is only available to customers on the TFB1 bill format.

Data Direct Explained

Data Direct allows customers to access their invoice data in an electronic file format, instead of relying on paper documents. It provides a secure and convenient way to download or transfer invoice data in a pipe (“I”) delimited text file. Data Direct can help customers automate their business processes and reduce the effort required to process large bills. Each Data Direct file corresponds to one invoice.

Data Direct Setup

Create Data Direct file

1. Log in to Account Hub.
2. Search by account to ensure you’re accessing the correct account.
3. Select Reporting from the navigation panel.
4. Select the Enhanced Delivery tab.
5. Select Data Direct from the data format option drop-down menu.
6. Enter the corresponding data in each of the required fields:
   • Name
   • Email
   • Contact Phone Number
   • Include Usage Details: Select Yes or No
   • GPG Key. This is the public GPG key text block. This is used to encrypt the file. File encryption is required.
   • GPG Recipient Key. This is in email address format.
   • Delivery method: Select ‘Manual Download from Website only’ or ‘SFTP and Manual Download from Website’.
   • If SFTP delivery method is selected include the following:
     • Destination IP address
     • Destination DNS Name
     • Destination Username
     • Destination Full Directory Path
     • Destination Server File
7. Enter any optional fields. An optional field not commonly used is the Exclude Ban Filter list. By default, a Data Direct file is created for all accounts under your organization. You may choose to exclude accounts from having a Data Direct file created. Any account not on the excluded list then has a Data Direct file created.
8. Select Create once all required and optional fields are populated.
9. If SFTP and Manual Download from Website is selected above, send an email with the following details to eftapplicationteam@t-mobile.com:
   • Destination Server Hostname (name of the customer’s server, e.g., abc.def.com):
   • Destination Server IP Address:
   • Destination Server sFTP Port (i.e., secure File Transfer Protocol):
   • Destination Server Directory Path (file delivery location):
   • Choose an Authentication Mode:
     • Username & Password
     • Username & SSH Key for Passwordless authentication
   • Username that T-Mobile will use for logging in:
   • File Destination Team Contact (one email address or email distribution list):
   • Choose the Required Notification Type:
     • Failure only
     • Success only
     • Both
   • Notification Contact (one email address or email distribution list):

The file setup request will be sent to an office billing team for set up and to coordinate testing for the SFTP connection. The file will be available for download or transfer the first billing cycle after enrollment.

Manage Data Direct

Edit existing Data Direct

1. Log in to Account Hub.
2. Search by account instead to ensure you’re accessing the correct account.
3. Select Reporting from the Navigation panel.
4. Select the Enhanced Delivery tabs.
5. Select Edit next to the Data Direct product you currently have. This loads the Data format and delivery options page for that product.
6. Edit the required and optional fields as needed and click Update.

Download Data Direct file

1. Log in to Account Hub.
2. Search by account instead of company name to ensure correct account access.
3. Select Reporting from the Navigation panel.
4. Select the Enhanced Delivery tab.
5. Locate the file from the Enhanced Delivery Dashboard.
6. Select Download next to the file for the needed bill cycle. 

Still need help?

Contact your T-Mobile for Business Dedicated Expert for additional support with Data Direct.