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Explore Top Services at T-Mobile Bell Rd & 143rd

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Marcia Wood
May 22, 2023, 11:15 p.m.
My mom's phone carrier was Sprint before Sprint merged with T-Mobile. T-Mobile has been sending me new SIM cards to install, and I procrastinated beyond the May 1, 2023, deadline which caused mom's phone to stop working. I am handling mom's finances and am her full-time caregiver. Today I needed to transfer money between her accounts and could not receive the code to log into the account since the phone had been inactivated. I went to the Lemont T-Mobile and was told they could not access the old Sprint accounts. The salesperson told me to go to Homer Glen. When I got to Homer Glen, I was told they do not have access to old Sprint accounts anymore either. I was so frazzled. At first Mo was going to give me the customer service number to call from home, but after seeing how stressed out I was, he said we could call from the store. Between Mo and Dave, I had a working phone when I walked out of the store. I am so grateful to both of them. Stop in next time you need a phone--you will love the customer service! Thanks Mo and Dave! View on Google

Additional information about T-Mobile Bell Rd & 143rd

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Bell Rd & 143rd

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