State of Michigan
Our agreement with the Michigan Department of Technology, Management, and Budget.
Here’s the information you need to access our statewide contract:
Wireless Voice, Data & Accessories
Contract #210000000680, NASPO Master Agreement #MA176
Term: 04/01/2021 – 08/11/2024
Renewal Options: Up to five 1-year renewals.
Eligibility: agencies must be Mideal members to purchase using the NASPO contract.
Contact us to order through DTMB.
Here are ways you can get in touch with DTMB.
How do I create a user name?
Simply visit Dashboard - Log In (tmorders.com) to make the change yourself. Or contact our Dedicated Expert (allow 24 hours for completion).
How do I add a line?
How do I do an ESN swap (swap between two active devices)?
How do I check upgrade eligibility?
How do I upgrade a device?
How do I change a mobile number?
How do I suspend a line, or activate a suspended line?
Simply visit Dashboard - Log In (tmorders.com) to make the change yourself. Or contact your Dedicated Expert (allow 24 hours for completion).
How do I disconnect a line?
Simply visit Login : T-Mobile Orders (tmorders.com) to do it yourself. Or contact your Dedicated Expert (allow 24 hours for completion).
How do I reset my Portal password (forgot your password or the link does not work)?
How do I update authorized contacts on my account?
Please contact your Dedicated Expert Team at 1-844-361-1310.
How do I reset voicemail password?
I suspect possible fraudulent activity on my account—what should I do?
Please Contact your Dedicated Expert Team at 1-844-361-1310.