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changing 1 device from 5g to 2.4g
All my devices default to 5g. But my daughter’s LED lights won’t work with 5g. So I need to change just that device to 2.4g. Can’t figure out how to do that without changing all the devices as well. Help. Thank you!
Solved
CosmicBrownie
Newbie Caller
4 hours ago
3.4KViews
0likes
5Comments
Mr. Muhammad
Pay $162.00 with OTC
Muhammadsalaam
Network Novice
9 hours ago
13Views
0likes
0Comments
"Support" Reps
The people when seeking help online are very condescending!! Repeating themselves as if I didn't hear the first time, or it would be the correct answer for someone seeking SUPPORT!!! I have been a customer for over a decade now and I expected some kind of understanding and empathy, and got nothing. This is so very disrespectful as a CSR 18+ years doing the job I asked for assistance (5-6 days) in keeping my phone line on, until I could pay the bill to avoid unemployment. I'm working part time and get paid later in the week from this posting, and their example of support was repeating my balance due!! I am actively seeking support and their support was to repeat themselves!!! Absolutely asinine the "service" they offer and disguise it as assistance who in their right mind sees repetition being supportive/helpful?
4802776162
Visitor
9 hours ago
18Views
0likes
1Comment
Making Calls On Your Samsung Tablet via Cell Phone.
I tried for over 10 hours here and there to connect my Tab S8+ to my S22 Ultra to send and receive calls through the tablet via Samsung's connectivity feature. Following all of the instructions it will never work on the tablet. I called T-Mobile twice. I was propositioned to purchasing a sim card for the tablet. This is not needed according to Samsung's precise instructions. (I posted to Samsung their software does not work.) The second time I called T-Mobile I told them I'd call the appropriate US Department regarding dishonesty to trick me to purchase more services rather than just allowing the Samsung software to work as it was intended. After the call with T-Mobile, I can magically make calls through my tablet when tethered to my phone without a sim card. Interesting well it works when distinct pressure is applied.
Reid
Visitor
15 hours ago
9Views
0likes
0Comments
Making Calls Through Your Samsung Tablet via Cell Phone.
I tried for over 10 hours here and there to connect my Tab S8+ to my S22 Ultra to send and receive calls through the tablet via Samsung's connectivity feature. Following all of the instructions it will never work on the tablet. I called T-Mobile twice. I was propositioned to purchasing a sim card for the tablet. This is not needed according to Samsung's precise instructions. (I posted to Samsung their software does not work.) The second time I called T-Mobile I told them I'd call the appropriate US Department regarding dishonesty to trick me to purchase more services rather than just allowing the Samsung software to work as it was intended. After the call with T-Mobile, I can magically make calls through my tablet when tethered to my phone without a sim card. Interesting well it works when distinct pressure is applied.
Reid
Visitor
16 hours ago
9Views
0likes
0Comments
How to find support chat transcript (they lied to me)
Two days ago I had a support chat (desktop, not mobile) with a rep who supposedly helped me by waiving a requirement for a promotion. She told me everything was set and that within 48 hours I’d receive an email confirming that I could sign up for the promotion but with the requirement waived. Predictably, 48 hours has now gone by and I’ve received no email. I called support this time and they claim they have no record of the chat and that they don’t have access to chat transcripts even if they did occur (I find this patently absurd). They won’t honor what the chat rep promised me, but unfortunately I didn’t save a transcript of the chat. Now, the chat widget isn’t showing on their desktop site (it seems to come and go based on mysterious rules). Does anyone know if it is possible to access support chat transcripts, and if so, where on their site? I can’t find anything.
Uncle_Lobsterma
Newbie Caller
16 hours ago
chat
chat_support
3KViews
2likes
9Comments
Continuous buffering and stalling of the internet signal
This started a few weeks ago. We went from a GREAT signal and streaming to impossible now. The TV keeps “buffering” and we can’t connect any devices without disruptions every few minutes. Do we need to replace our internet device?
Tmontanari
Visitor
17 hours ago
23Views
0likes
0Comments
My Q and T-Mobile internet $#!%$
We got the t-mobile internet about a month ago. All our devices are connecting to it EXCEPT the Chamberlain My Q. (Actually, it connected, worked for a couple days, disconnected, connected for a few more days, disconnected, now nothing). After about an hour and 2 phone calls with Chamberlain, when they asked about my router and I told them t-mobile, their response was, "Oh." So, they sent am email with a list of things to check with t-mobile. On with T-mobile for about 30 minutes, the tech couldn't help me, spoke with his supervisor, and came back with, "well, there's nothing we can do. Talk to the manufacturer." I told him that this is not an unknown issue, I am not the first person to have this, nor will I be the last. There are posts going back 4 years and they should know a fix by now! Enough of the finger-pointing! I need a solution! Anyone...anyone???
Fireflye
Network Novice
17 hours ago
103Views
0likes
1Comment
Spam Caller: +1 805 637 7243
This # has been leaving voice messages ever since I got my phone in 2018. Every time I shut down my phone then turn it back on it says that I have a new voice message from the same #. Then its says that voice mail was detected using SMS but I haven't even been able to set up my voice mail. So I Googled the # to see if anyone else was having this problem and I found that this # is from Santa Barbara and many people have had this issue just like me and most of them said that this # had something to do with T-Mobile. Then I heard that this # was a viruse or a hacker trying to get into your phone which almost gave me a heart attack. So if you could explain to me what this # really is then that would be great.
Seth19
Newbie Caller
20 hours ago
+1 805 637 7243
help
robo-calls
scam
t-mobile
180KViews
1like
35Comments
Benefits of procurement software
What are the benefits of procurement software in a growing business setup? I’ve been exploring tools that can help automate purchasing and vendor-related tasks. I keep hearing about the benefits of procurement software, especially for businesses that are scaling. I want to understand how it helps in streamlining operations, reducing errors, or improving vendor management. If anyone here has practical experience using one, what kind of changes did you notice? Is it worth the switch from spreadsheets?
lisamarcus
Roaming Rookie
24 hours ago
11Views
0likes
0Comments

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2.4g","conversation":{"__ref":"Conversation:conversation:101661"},"id":"message:101661","revisionNum":1,"uid":101661,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:164542"},"metrics":{"__typename":"MessageMetrics","views":3436},"postTime":"2024-06-22T12:26:39.000-07:00","lastPublishTime":"2024-06-22T12:26:39.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" All my devices default to 5g. But my daughter’s LED lights won’t work with 5g. So I need to change just that device to 2.4g. Can’t figure out how to do that without changing all the devices as well. Help. Thank you! 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Repeating themselves as if I didn't hear the first time, or it would be the correct answer for someone seeking SUPPORT!!! I have been a customer for over a decade now and I expected some kind of understanding and empathy, and got nothing. This is so very disrespectful as a CSR 18+ years doing the job I asked for assistance (5-6 days) in keeping my phone line on, until I could pay the bill to avoid unemployment. I'm working part time and get paid later in the week from this posting, and their example of support was repeating my balance due!! I am actively seeking support and their support was to repeat themselves!!! Absolutely asinine the \"service\" they offer and disguise it as assistance who in their right mind sees repetition being supportive/helpful? 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Following all of the instructions it will never work on the tablet. I called T-Mobile twice. I was propositioned to purchasing a sim card for the tablet. This is not needed according to Samsung's precise instructions. (I posted to Samsung their software does not work.) The second time I called T-Mobile I told them I'd call the appropriate US Department regarding dishonesty to trick me to purchase more services rather than just allowing the Samsung software to work as it was intended. After the call with T-Mobile, I can magically make calls through my tablet when tethered to my phone without a sim card. Interesting well it works when distinct pressure is applied. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"834","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:192487":{"__typename":"Conversation","id":"conversation:192487","topic":{"__typename":"ForumTopicMessage","uid":192487},"lastPostingActivityTime":"2025-05-18T09:50:49.346-07:00","solved":false},"ForumTopicMessage:message:192487":{"__typename":"ForumTopicMessage","subject":"Making Calls Through Your Samsung Tablet via Cell Phone.","conversation":{"__ref":"Conversation:conversation:192487"},"id":"message:192487","revisionNum":1,"uid":192487,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:221497"},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-05-18T09:50:49.346-07:00","lastPublishTime":"2025-05-18T09:50:49.346-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I tried for over 10 hours here and there to connect my Tab S8+ to my S22 Ultra to send and receive calls through the tablet via Samsung's connectivity feature. Following all of the instructions it will never work on the tablet. I called T-Mobile twice. I was propositioned to purchasing a sim card for the tablet. This is not needed according to Samsung's precise instructions. (I posted to Samsung their software does not work.) The second time I called T-Mobile I told them I'd call the appropriate US Department regarding dishonesty to trick me to purchase more services rather than just allowing the Samsung software to work as it was intended. After the call with T-Mobile, I can magically make calls through my tablet when tethered to my phone without a sim card. Interesting well it works when distinct pressure is applied. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"834","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11390":{"__typename":"Conversation","id":"conversation:11390","topic":{"__typename":"ForumTopicMessage","uid":11390},"lastPostingActivityTime":"2025-05-18T09:34:06.058-07:00","solved":false},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","displayId":"accounts-services","nodeType":"board","conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"}},"User:user:29296":{"__typename":"User","uid":29296,"login":"Uncle_Lobsterma","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:29296"},"ForumTopicMessage:message:11390":{"__typename":"ForumTopicMessage","subject":"How to find support chat transcript (they lied to me)","conversation":{"__ref":"Conversation:conversation:11390"},"id":"message:11390","revisionNum":1,"uid":11390,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:29296"},"metrics":{"__typename":"MessageMetrics","views":3037},"postTime":"2022-07-23T14:52:40.000-07:00","lastPublishTime":"2022-07-23T14:52:40.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Two days ago I had a support chat (desktop, not mobile) with a rep who supposedly helped me by waiving a requirement for a promotion. She told me everything was set and that within 48 hours I’d receive an email confirming that I could sign up for the promotion but with the requirement waived. Predictably, 48 hours has now gone by and I’ve received no email. I called support this time and they claim they have no record of the chat and that they don’t have access to chat transcripts even if they did occur (I find this patently absurd). They won’t honor what the chat rep promised me, but unfortunately I didn’t save a transcript of the chat. Now, the chat widget isn’t showing on their desktop site (it seems to come and go based on mysterious rules). Does anyone know if it is possible to access support chat transcripts, and if so, where on their site? I can’t find anything. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"885","kudosSumWeight":2,"repliesCount":9,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:chat","text":"chat","time":"2022-02-03T07:43:42.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:chat_support","text":"chat_support","time":"2021-12-01T10:35:01.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:192485":{"__typename":"Conversation","id":"conversation:192485","topic":{"__typename":"ForumTopicMessage","uid":192485},"lastPostingActivityTime":"2025-05-18T08:43:15.838-07:00","solved":false},"User:user:221490":{"__typename":"User","uid":221490,"login":"Tmontanari","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:221490"},"ForumTopicMessage:message:192485":{"__typename":"ForumTopicMessage","subject":"Continuous buffering and stalling of the internet signal","conversation":{"__ref":"Conversation:conversation:192485"},"id":"message:192485","revisionNum":1,"uid":192485,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:221490"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-05-18T08:43:15.838-07:00","lastPublishTime":"2025-05-18T08:43:15.838-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This started a few weeks ago. We went from a GREAT signal and streaming to impossible now. The TV keeps “buffering” and we can’t connect any devices without disruptions every few minutes. Do we need to replace our internet device? 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All our devices are connecting to it EXCEPT the Chamberlain My Q. (Actually, it connected, worked for a couple days, disconnected, connected for a few more days, disconnected, now nothing). After about an hour and 2 phone calls with Chamberlain, when they asked about my router and I told them t-mobile, their response was, \"Oh.\" So, they sent am email with a list of things to check with t-mobile. On with T-mobile for about 30 minutes, the tech couldn't help me, spoke with his supervisor, and came back with, \"well, there's nothing we can do. Talk to the manufacturer.\" I told him that this is not an unknown issue, I am not the first person to have this, nor will I be the last. There are posts going back 4 years and they should know a fix by now! Enough of the finger-pointing! I need a solution! Anyone...anyone??? 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