[Skip to main content](https://www.t-mobile.com#content-main) [](https://www.t-mobile.com/t-priority) [](https://www.t-mobile.com/t-priority) Search Search Submit search query Close out of search RECENT0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Network](https://www.t-mobile.com/t-priority/network-services) Network - [Coverage & network support](https://www.t-mobile.com/t-priority/network-services) - [T-Satellite](https://www.t-mobile.com/business/starlink-satellite-phone-service) - [Products & solutions](https://www.t-mobile.com/t-priority/first-responder-solutions) Products & solutions - [Solutions](https://www.t-mobile.com/t-priority/first-responder-solutions) - [Priority & Preemption](https://www.t-mobile.com/t-priority/first-responder-solutions/network-priority-for-critical-communications) - [Mission Critical Push-to-talk](https://www.t-mobile.com/t-priority/first-responder-solutions/mission-critical-push-to-talk-service) - [Eligibility](https://www.t-mobile.com/t-priority/eligibility) Eligibility - [Agency & business eligibility](https://www.t-mobile.com/t-priority/eligibility) - [Device eligibility](https://www.t-mobile.com/t-priority/eligibility/devices) - [Resources](https://www.t-mobile.com/t-priority/first-responder-resources) Resources - [Articles & case studies](https://www.t-mobile.com/t-priority/first-responder-resources) - [Rate plans](https://www.t-mobile.com/t-priority/first-responder-plan) Rate plans - [Agency & business plans](https://www.t-mobile.com/t-priority/first-responder-plan) - [Personal plans](https://www.t-mobile.com/cell-phone-plans/first-responder-discounts) - [Why T-Priority](https://www.t-mobile.com/t-priority/why-choose-t-priority) Why T-Priority - [FAQs](https://www.t-mobile.com/t-priority/why-choose-t-priority) Contact us Search Search Submit search query Close out of search RECENT0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) - [T-Priority](https://www.t-mobile.com/t-priority) - [SuperMobile](https://www.t-mobile.com/business/plans/supermobile) [](https://www.t-mobile.com) # Richland County Sheriff’s Department uses mobile technology and real-time intelligence to drive results Mobile technology for law enforcement is reshaping how deputies work. With smartphones, real-time alerts, advanced digital forensics, and reliable connectivity supported by the T-Mobile 5G network and T-Priority, deputies across Richland County have better access to timely information, improved situational awareness, and the tools to build stronger criminal cases. __5 min read__ KEY TAKEAWAYS - __Mobile-first tools put alerts, evidence, and operational data directly in deputies’ hands.__ - __Digital forensics supports investigations and helped achieve a 100% homicide clearance rate over three years.__ - __The T-Mobile 5G network and T-Priority support reliable connectivity—even during network congestion.__ [Explore the full white paper , opens in a new window](https://www.t-mobile.com/content/dam/digx/tfb/us/en/non-dynamic-media/pdf/Richland-T-Priority_eBook_FINAL.pdf?icid=TFB_TBW_P_24TFBFRSTR_9389D8F66932J96001904) ## A technology-driven approach to modern law enforcement The Richland County Sheriff’s Department (RCSD) serves a large and complex region that includes Columbia, suburban communities, and rural areas. With more than 750 sworn personnel, timely access to information is critical. RCSD has built a policing model centered on mobile technology and real-time intelligence. __The objective is simple:__ Get critical information to deputies in the field—not just inside a facility. That approach spans patrol, investigations, and command operations—creating a system where information moves quickly and decisions happen in real time. ## Mobile technology and real-time alerts Deputies are equipped with smartphones that support communication, evidence collection, and access to operational systems. They can capture photos and video, upload evidence immediately, and manage digital files without returning to the office. These devices also deliver real-time alerts. ShotSpotter notifications are sent directly to deputies’ phones—often before they’re broadcast over the radio. That speed can directly impact outcomes. In some cases, deputies have arrived while suspects were still on scene. Beyond gunfire detection, deputies also receive license plate reader alerts and access additional data before they arrive—giving them a clearer operational picture. ## Technology supporting operations in the field RCSD has expanded its technology platform well beyond traditional patrol tools. Automated license plate reader alerts help identify vehicles tied to crimes—contributing to the recovery of more than $400,000 in stolen property in a single year. Drone technology adds another layer of capability. Deputies can search buildings or confined spaces before entry—reducing risk and improving situational awareness. Live drone video streams directly to smartphones, allowing supervisors and operators to monitor events in real time. These capabilities are supported by the T-Mobile 5G standalone network for public safety and T-Priority—helping maintain reliable performance for data and video, even during periods of congestion. ## Digital forensics and investigative impact RCSD’s digital forensics capabilities are a major force multiplier. - Specialists analyze mobile devices and other data sources to reconstruct timelines, identify suspects, and corroborate evidence. - Investigators combine digital evidence with surveillance video, license plate data, and other intelligence to build comprehensive cases. - Information moves quickly between investigators and deputies—supporting both field operations and investigative work. RCSD has achieved a 100% homicide clearance rate over the past three years, solving more than 80 cases. ## A coordinated, team-based approach powered by real-time intelligence Technology supports the work—but people drive the results. RCSD uses a collaborative model where investigators, analysts, forensic specialists, and operational personnel work together from the earliest stages of a case. Real-time intelligence flows across the team as cases develop—alongside historical records, forensic findings, and investigative analysis built over time. Information is shared as it emerges. Leads are developed quickly. Action follows. Once suspects are identified, operational units move rapidly—working in close coordination with investigators. The result is a system that responds effectively to complex cases and maintains a high level of performance. ## Mission-critical connectivity for public safety None of these capabilities work without reliable connectivity. RCSD transitioned to T-Mobile after testing showed improved coverage and performance across the county. Today, the network supports smartphones, patrol vehicle systems, and core operations. T-Priority provides priority access for first responders during periods of network congestion—helping ensure deputies can still communicate and access critical tools during large events or high-demand situations. The agency has also built redundancy into critical operations. A 5G failover system supports the desk sergeant function—the 24/7 hub for NCIC access—allowing operations to continue if primary connectivity is disrupted. For additional resiliency, [T-Satellite article page](https://www.t-mobile.com/t-priority/first-responder-resources/public-safety-connectivity-satellite) helps maintain connectivity for first responders when traditional cellular coverage is unavailable. ## A model for modern policing RCSD demonstrates how technology can strengthen both operations and investigations. Mobile technology, real-time alerts, digital forensics, and resilient 5G connectivity—supported by [T-Priority](https://www.t-mobile.com/t-priority)—work together to support daily policing and high-risk incidents. The result is a more informed, more responsive, and more effective approach to public safety. “The faster you can get real-time information into the hands of the people doing the job, the better your outcomes are going to be.” __Deputy Chief Harry Polis,__ Richland County Sheriff’s Department  ## Built for tomorrow’s emergencies. Ready today. First responders deserve the ultimate in network performance and we are ready to deliver the 5G era of public safety now, with America’s first 5G slice that prioritizes public safety. [Get the details](https://www.t-mobile.com/t-priority) For qualifying emergency response organizations or individual first responders on eligible rate plans. Not available with Connecting Heroes rate plans. ## Built for tomorrow’s emergencies. Ready today. ## Recommended reading   ### Extending communication beyond traditional networks. [Extending communication beyond traditional networks.](https://www.t-mobile.com) Extending communication beyond traditional networks. [Read the article](https://www.t-mobile.com/t-priority/first-responder-resources/public-safety-connectivity-satellite) ## Extending communication beyond traditional networks.  ADVANCED 5G CONNECTIVITY ### Volunteer firefighters leverage mobile solutions for safer operations. [Volunteer firefighters leverage mobile solutions for safer operations.](https://www.t-mobile.com) Volunteer firefighters leverage mobile solutions for safer operations. [Read the article](https://www.t-mobile.com/t-priority/first-responder-resources/ai-incident-response-platform) ## Volunteer firefighters leverage mobile solutions for safer operations.  ALL-IN-ONE 5G SMARTPHONES ### Elevating policing with smart technology. [Elevating policing with smart technology.](https://www.t-mobile.com) Elevating policing with smart technology. [Read the article](https://www.t-mobile.com/t-priority/first-responder-resources/monroe-county-police-technology) ## Elevating policing with smart technology.  EMERGENCY RESPONSE TEAM ### Fast, flexible, and always ready to support. [Fast, flexible, and always ready to support.](https://www.t-mobile.com) Fast, flexible, and always ready to support. [Read the article](https://www.t-mobile.com/t-priority/why-choose-t-priority/emergency-response-team) ## Fast, flexible, and always ready to support. 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Ready today. ## Extending communication beyond traditional networks. ## Volunteer firefighters leverage mobile solutions for safer operations. ## Elevating policing with smart technology. ## Fast, flexible, and always ready to support.