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You’re just 15 minutes to better. [Start your switch](https://www.t-mobile.com/switch/get-started) Check out in 15 minutes or less per line. Device activation, data & number transfer will take additional time.  UPGRADE YOUR CARRIER # Keep your phone and switch. Join T-Mobile and we’ll pay off your eligible phone up to $800 via virtual prepaid Mastercard. ​​Limited time offer; subject to change. __Card typically takes 15 days.__ Get full terms ## Keep your phone and switch. Join T-Mobile and we’ll pay off your eligible phone __up to $800 via virtual prepaid Mastercard.​__ Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. # Who’s your current carrier? Find out how to keep your phone & switch services from Verizon, AT&T, or other carriers below. ## Who’s your current carrier? Verizon AT&T Spectrum Xfinity UScellular Claro Liberty 1 ## Verify your phone's eligibility. Most phones from Verizon are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Order a SIM card & pick your service plan. After your SIM card arrives, call Call 1-800-T-MOBILE to get your number transferred. [Buy sim card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card?sku=610214641922) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 4 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. After you receive your prepaid card, you can use it to pay off your device balance. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from AT&T are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. After your device is paid off, wait 24 hours before requesting an unlock from AT&T. [How to pay off device , opens in a new window](https://www.att.com/support/article/wireless/KM1106686) ## Pay off your device. 4 ## Request an unlock from AT&T. You’ll get a text in 1 to 3 days confirming your device is unlocked. [How to request an unlock , opens in a new window](https://www.att.com/support/article/wireless/KM1008728/) ## Request an unlock from AT&T. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  Call 1-844-492-0330 to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card?sku=610214641922) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from Spectrum are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. After your device is paid off, wait 24 hours before requesting an unlock from Spectrum. [How to pay off device , opens in a new window](https://www.spectrum.net/support/mobile/spectrum-mobile-device-payment-plan-information?opredirect=device-payment-plan) ## Pay off your device. 4 ## Request an unlock from Spectrum. It may take up to 48 hours to unlock your phone. [How to request an unlock , opens in a new window](https://www.spectrum.net/support/mobile/how-to-unlock-your-spectrum-mobile-device?opredirect=unlock-mobile) ## Request an unlock from Spectrum. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  Call 1-844-492-0330 to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from Xfinity are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. After your device is paid off, wait 24 hours before requesting an unlock from Xfinity. [How to pay off device , opens in a new window](https://www.xfinity.com/mobile/support/article/managing-device-payments) ## Pay off your device. 4 ## Request an unlock from Xfinity. Contact Xfinity to get started. [Find out how , opens in a new window](https://www.xfinity.com/mobile/support) ## Request an unlock from Xfinity. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  Call 1-844-492-0330 to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from US Cellular are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. After your device is paid off, wait 24 hours before requesting an unlock from US Cellular. [How to pay off device , opens in a new window](https://www.uscellular.com/support/contact-us) ## Pay off your device. 4 ## Request an unlock from US Cellular. Contact US Cellular to get started. [Find out how , opens in a new window](https://www.uscellular.com/support/contact-us) ## Request an unlock from US Cellular. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  Call 1-844-492-0330 to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from Claro are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. Log in to your Claro account to get started. [Visit Claro , opens in a new window](https://miclaro.claropr.com/login) ## Pay off your device. 4 ## Request an unlock from Claro. Contact Claro to unlock your device, it may take 2–5 days to process. [Get started , opens in a new window](https://ebill.claropr.com/EbillWeb/help/contactUs.jsf) ## Request an unlock from Claro. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  Call 1-844-492-0330 to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. 1 ## Verify your phone's eligibility. Most phones from Liberty are eligible, but check the list to make sure your phone will give you a great experience on our network. Check device ## Verify your phone's eligibility. 2 ## Get a screen shot of your current device payment plan balance. You’ll need it when submitting for your rebate. ## Get a screen shot of your current device payment plan balance. 3 ## Pay off your device. After your device is paid off, wait 24 hours before requesting an unlock from Liberty. [How to pay off device , opens in a new window](https://www.att.com/support/article/wireless/KM1106686) ## Pay off your device. 4 ## Request an unlock from Liberty. You’ll get a text in 1 to 3 days confirming your device is unlocked. [How to request an unlock , opens in a new window](https://www.att.com/support/article/wireless/KM1008728/) ## Request an unlock from Liberty. 5 ## Order a SIM card & pick your service plan. After your SIM card arrives, call  [Call 1-800-T-MOBILE](tel:+18558839899) to get your number transferred. [Buy SIM card](https://www.t-mobile.com/cell-phone/t-mobile-sim-card) [Shop plans](https://www.t-mobile.com/cell-phone-plans) ## Order a SIM card & pick your service plan. 6 ## Submit for rebate & sign up for your T‑Mobile ID. You’ll need your SIM card and the screen shot of your device payment plan balance. It could take up to 15 days to receive your virtual prepaid card. [Get rebate , opens in a new window](https://www.switch2t-mobile.com/) ## Submit for rebate & sign up for your T‑Mobile ID. ​​ESSENTIALS SAVER PLAN​ ## ​​Bring your phone & switch to Essentials Saver. Get up to $800. Pay only $50 per month on our Essentials Saver plan when you bring your own device and switch with 1 line. Plus, when you switch, we’ll pay off your phone up to $800 via virtual prepaid Mastercard. [Switch now](https://www.t-mobile.com/cell-phone-plans) ​​​With Autopay & eligible payment method. Plus taxes & fees. During congestion, customers using >50GB/mo. may notice reduced speeds due to data prioritization. Video streams in SD quality. vs. Verizon’s starter unlimited welcome plan. Plan features (e.g. included international data) & fees may vary. __Card typically takes 15 days.​​__ Get full terms  ## ​​Bring your phone & switch to Essentials Saver. Get up to $800. __​​Essentials Saver:__ __General Terms:__ $35 device connection charge due at sale. Credit approval & deposit may be required. Monthly Regulatory Programs & Telco Recovery Fees totaling up to $3.99 per line, and federal and local surcharges apply. See Broadband Facts at T-Mobile.com. Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Max 3 lines. Plan not available for hotspots and some other data-first devices. __Unlimited talk & text__ features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable internationally. __Roaming:__ U.S. roaming and on-network data allotments differ: includes 200MB roaming. High-speed data is US only; in Canada/Mexico, unlimited at up to 128kbps; additional purchase required for data elsewhere. Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Device must register on our U.S. network before international use. __Video streams__ at up to 2.5Mbps (SD). Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. __Tethering__ at max 3G speeds. For customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone/tablet usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. __AutoPay Pricing__ for lines 1-3. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. __Keep & Switch:__ Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.  EASY SWITCH ## Switch smarter online or in T-Life. [Switch smarter online or in T-Life.](https://www.t-mobile.com) Switch smarter online or in T-Life. With Easy Switch, you won’t have to guess which plan is right for you or how much you’ll save. Customized insights and recommendations make switching faster, easier, and more personalized. Start your switch now. [](https://secure.t-mobile.com/BYOD-Switch-Now) [](https://secure.t-mobile.com/BYOD-Switch-Now) [Start your switch](https://www.t-mobile.com/switch/get-started) ## Switch smarter online or in T-Life.  LIMITED-TIME OFFER ## Switch to T-Mobile and we’ll pay off your eligible phone—up to 4 lines. [Switch to T-Mobile and we’ll pay off your eligible phone—up to 4 lines.](https://www.t-mobile.com) Switch to T-Mobile and we’ll pay off your eligible phone—up to 4 lines. Via a virtual prepaid Mastercard. [Switch now](https://www.t-mobile.com/cell-phone-plans) __Card typically takes 15 days.__ Get full terms ## Switch to T-Mobile and we’ll pay off your eligible phone—up to 4 lines. Limited-time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. ## Save up to 20% vs. the other big guys. On our Experience plans, by getting built-in benefits they leave out. [See how](https://www.t-mobile.com/resources/how-to-join-us) Check the math at [http://T-Mobile.com/Switch](http://T-Mobile.com/Switch). Get full terms  ## Save up to 20% vs. the other big guys. Savings vs. comparable plans at AT&T and Verizon plus the costs of optional benefits; plan features and taxes & fees vary. Savings with 3+ lines include 3rd line free via mo. bill credits; credits stop if you cancel any lines. Qualifying credit req’d.  ## ​​​Watch & tablet lines are now half off.​​ [​​​Watch & tablet lines are now half off.​​](https://www.t-mobile.com) ​​​Watch & tablet lines are now half off.​​ __Only $5/month on an Experience Beyond plan.__ No Wi-Fi, no problem. And you can upgrade your phone as early as every year. [Let's go](https://www.t-mobile.com/cell-phone-plans) ​​$5/mo. price via mo. bill cred while you maintain a qualifying Experience Beyond line. __Yearly Upgrade:__ Qualifying new financed device & Experience Beyond plan req'd. Then upgrade qualifying device in good condition after 6+ months with 50% paid off; upgrade ends current financing & any promo credits. Not combinable with some offers​. Get full terms ## ​​​Watch & tablet lines are now half off.​​ \*​​$5/mo. w/Experience Beyond:* Limited-time offer; subject to change. Postpaid only. $35 device connection charge due at sale. Credit approval & deposit may be required. $5/mo. price only available with Experience Beyond plan; contact us prior to making plan changes or monthly price may increase. Not combinable with most offers or discounts. __Data:__ For laptops and tablets, 30GB of high-speed data, then max 600Kbps speeds for rest of service period. For Apple wearables, Timex FamilyConnect, and SyncUP Kids Watch devices, unlimited high-speed data. For Android wearable devices, unlimited data at max 512Kbps speeds. We may notify you of approaching use thresholds via SMS; review device user manual to ensure receipt; may require third party software. See account for usage. __Roaming:__ U.S. roaming and on-network data allotments differ; includes 200 MB roaming. Partial megabytes rounded up. Service may be terminated or restricted for excessive roaming. __International Roaming:__ Up to 5GB high-speed data in select Central European countries; otherwise standard speeds approx. 256 Kbps. __Not for extended international use; you must reside in the U.S. and primary usage must occur on our network.__ Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. __Coverage__ not available in some areas; we are not responsible for our partners’ networks. In Canada/Mexico, high-speed data up to 15GB, then unlimited at max 128Kbps. __Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network.__ Communications with premium-rate numbers not included. __Video streaming__ on capable devices at up to 2.5Mbps (SD); may affect speed of video downloads. For best performance, leave video streaming applications at default automatic resolution setting. __Tethering:__ Available for tablet devices only; high-speed tethering counts towards overall high-speed data allotment. After allotment, tethering at max 600Kbps speeds. __Network Management:__ Service may be __slowed, suspended, terminated, or restricted__ for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. For use only as intended with the device type registered at activation. See __Terms and Conditions (including arbitration provision)__ at [www.T-Mobile.com](http://www.t-mobile.com/ "Follow link") for additional information. __Upgrade as early as every year:__ Available only for qualifying new financed devices purchased on Experience Beyond plan; existing devices are not eligible. Upgrade qualifying device after at least 6 months and when 50% of device cost has been paid. Trade-in device must be in good working order. You must be current with your scheduled financing and wireless service payments. Upgrading ends current financing and any device promotion or deposit reimbursement credits and we will pay the remaining balance of your then-existing finance agreement; trade-in satisfies early upgrade and not valued separately. Not combinable with some offers (e.g. JUMP).​ ### Got questions? - ### What is Keep and Switch? For a limited time, customers who switch (bring your number) to T-Mobile from an eligible postpaid carrier (AT&T, Verizon, Spectrum, Claro, Liberty (Puerto Rico), Xfinity or UScellular) can bring their eligible phone and we will reimburse you up to $800 per line on the remaining device payment balance (up to 4 voice lines) via virtual prepaid card (card usually takes 15 days). With Keep and Switch, you can keep your 5G phone, keep your number AND get the 5G experience your phone deserves on America’s largest and fastest 5G network. - ### Why is there a limited list of phones that qualify for me to bring to the T-Mobile network and have you cover the remaining balance at my previous carrier? Cell phones have unique software and in some cases hardware for each wireless carrier’s network is different and not compatible with one another. We’ve already done the work to check that all phones listed as eligible work great when they’re brought to T-Mobile. We will continue to work with phone manufacturers to enable more devices to easily move between carrier networks and still deliver the awesome experience T-Mobile is known for. - ### How do I get Keep and Switch? To qualify for T-Mobile to reimburse your remaining device payment balance, up to $800, you must: - Have a device financing agreement on an eligible device with AT&T, Verizon, Spectrum Claro, Liberty (Puerto Rico), Xfinity or UScellular and have had the agreement for at least 90 days on that network. - Activate a new voice line on a qualified rate plan. All plans currently sold by T-Mobile are eligible with some exclusions. Talk to our customer support team to see which plan is best for you. - Before you bring (port) your number to T-Mobile, ensure your phone is unlocked and ready to go on our network. It’s quick and easy to check your phone’s compatibility [here](https://www.t-mobile.com/resources/bring-your-own-phone). - For customers with phones locked to the carrier (AT&T, Claro, Liberty (Puerto Rico), Spectrum & Xfinity) you will have to pay off your phone, request unlock from your previous carrier, and wait for your unlock request to be granted (typically takes 1-3 days) prior to bringing (porting) your number over. Bringing (porting) your number to T-Mobile prior to unlocking your phone will result in loss of access to service on the T-Mobile network due to your current incompatible locked phone. - Download a PDF of your most recent bill that shows your phone’s financing details including the previous carrier’s name & phone number, phone’s make & model, phone’s payment balance, phone financing start date (showing a minimum of 90 days with prior carrier or number of payments made). - Bring (port) your number over to T-Mobile __only after you have confirmed your phone is unlocked__. - Phone numbers previously reimbursed for Family Freedom or Keep and Switch and later ported to another carrier are eligible to submit for reimbursement again after two years has passed since your last approval and reimbursement via either Family Freedom or Keep or Switch. - Submit for reimbursement at [www.switch2t-mobile.com](http://www.switch2t-mobile.com) within 30 days of activation. - ### Can I get protection on the phone I bring over to T-Mobile? Yes! We offer Protection 360® just for customers that bring their own device from another carrier. Speak to one of us to find out more and how to enroll. - ### What phones are eligible to be used on your network for Keep and Switch? __Check device >__ - ### I’m a T-Mobile for Business customer. Can I take advantage of this promotion? Yes! This promo is available to T-Mobile for Business customers with 12 lines or less and has the same requirements as our consumers. - ### What plans are eligible for this promo? All plans currently sold by T-Mobile are eligible with some exclusions. Talk to us to see which plan is best for you. - ### Why are you limiting carriers? What if my previous carrier is not on the eligible list? Currently Keep and Switch is only available for previous customers from AT&T, Verizon, Spectrum, Claro, Liberty (Puerto Rico), Xfinity or UScellular. If you are moving from any other carrier and are interested in our other great switching promos, our Family Freedom program might be right for you. Learn more [here](https://www.t-mobile.com/resources/freedom-to-switch-carriers). - ### How long will this promotion last? This is a limited time promotion. - ### Do I need to take any extra steps to unlock my Verizon phone? No, Verizon phones purchased from a Verizon authorized retailer are unlocked automatically based on when the device was purchased. - Devices purchased __on or after January 27, 2026__ are automatically unlocked once the full price of the device is paid, either when purchased at full retail price at the time of sale or when the device financing agreement balance is paid in full. - Devices purchased __before January 27, 2026__ are automatically unlocked 60 days after the date of purchase or activation. - ### How long did I need to have my previous device on a monthly payment plan with my previous carrier to qualify for Keep and Switch? You need to have your previous device on a device payment plan for at least 90 days with AT&T, Verizon, Spectrum, Claro, Liberty (Puerto Rico), Xfinity or UScellular be eligible for reimbursement via Keep and Switch. - ### Do I need to take any extra steps to unlock my UScellular phone? Depending on your phone’s purchase type from a UScellular authorized agent or reseller your locking period will vary. For the latest device unlocking policy visit [here](https://www.uscellular.com/legal/mobile-wireless-device-unlocking). You can request a device unlock from UScellular Customer Service before 120 days if you pay your device off in full and your account is in good standing. - ### When will I receive my reimbursement? After successful submission and once your promotion eligibility requirements have been verified (allow 2 weeks after rebate submission), you will receive an SMS confirming you have been approved and should expect your reimbursement within 1 – 3 days via virtual prepaid card from the receipt of your approval SMS. - ### Do I need to take any extra steps to unlock my AT&T phone? Yes! Your AT&T phone is currently locked, and you cannot unlock the phone until you pay your phone off. Prior to bringing (porting) your number over to T-Mobile, you will need to: 1. Download a PDF of your most recent bill that shows your device financing details. - The PDF must include the following to be eligible for reimbursement: - AT&T as your previous carrier’s name, phone number that you will bring (port) to T-Mobile, the phone’s make & model, remaining device payment balance, phone financing start date (showing a minimum of 90 days with previous carrier or the number of payments made). 2. Pay off your device with AT&T: - Go to your AT&T [account overview](https://m.att.com/myatt/native/deepLink.html?action=Overview&appInstall=N) and select *See my bill*. - Scroll to and select *Manage installment plan under Billing & payment options*. - Review your installment details. Or select *Make a plan payment* to pay off your remaining balance. 3. Wait up to 48 hours. 4. Request unlock - To submit an unlock request, visit [www.att.com/deviceunlock](http://www.att.com/deviceunlock/) to review unlock eligibility requirements and submit an AT&T Device Unlock request. Requests may take up to two business days to complete. If you’ve already submitted an unlock request, check the status of your request at [www.att.com/deviceunlockstatus/](http://www.att.com/deviceunlockstatus/). 5. Follow all steps provided by AT&T to unlock your device once your unlock request has been approved. - ### What if I owe more than $800 on my device with my previous carrier? We will cover up to $800 and you will be responsible for any remaining portion of your device payment plan balance that exceeds $800. Depending on your carrier, you may need to pay off your device payment plan prior to being able to unlock your phone. - ### Do I need to take any extra steps to unlock my Claro phone? Yes! Your Claro phone is currently locked, and you cannot unlock the phone until you pay your phone off. Prior to bringing your number over to T-Mobile, you will need to: 1. Download a PDF of your most recent bill that shows your device financing details. - The PDF must include the following to be eligible for reimbursement: - Claro as your previous carrier’s name, phone number that you will bring (port) to T-Mobile, the phone’s make & model, remaining device payment balance, phone financing start date (showing a minimum of 90 days with previous carrier or the number of payments made). Pay off your device with Claro: - Visit Claro Service Center to complete device pay off. 2. Request unlock - To submit an unlock request, contact Claro Customer Service / Live Chat or complete an online application. 3. Follow all steps to unlock your device once your unlock request has been approved. - ### You said you would pay for up to $800 in device costs, but I had to pay off my device to switch. What’s up with that? To use a device on the T-Mobile 5G network, the device must be unlocked from its previous carrier’s network. At this time, some carriers require the device payment plan balance to be paid in full before they will unlock the device and allow it to be used on our network. We will still reimburse you, up to $800, when you make the switch and satisfy all eligibility requirements, even if your current carrier requires you to pay off your device prior to unlock. - ### Do I need to take any extra steps to unlock my Liberty (Puerto Rico) phone? Yes! Your Liberty (Puerto Rico) phone is currently locked, and you cannot unlock the phone until you pay your phone off. Prior to bringing your number over to T-Mobile, you will need to: 1. Download a PDF of your most recent bill that shows your device financing details. - The PDF must include the following to be eligible for reimbursement: - Liberty (Puerto Rico) as your previous carrier’s name, phone number that you will bring (port) to T-Mobile, the phone’s make & model, remaining device payment balance, phone financing start date (showing a minimum of 90 days with previous carrier or the number of payments made). Pay off your device with Liberty (Puerto Rico): - Go to your Liberty (Puerto Rico)/ ATT [account overview](https://www.libertypr.com/en/mi-cuenta) and select [Mobile Client: My Account](https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902.2&appName=m14186). - Scroll to and select Manage installment plan under Billing & payment options. - Review your installment details. Or select Make a plan payment to pay off your remaining balance. 2. Wait up to 48 hours. 3. Request unlock - To submit an unlock request, you will use AT&T’s unlock steps. - Visit [www.att.com/deviceunlock](https://www.att.com/deviceunlock/) to review the requirements and submit a Liberty (Puerto Rico) Device Unlock request. Requests may take up to two business days to complete. If you’ve already submitted an unlock request, check the status of your request at [www.att.com/deviceunlockstatus/](https://www.att.com/deviceunlock/#/status). 4. Follow all provided by Liberty (Puerto Rico) / AT&T steps to unlock your device once your unlock request has been approved. - ### Can customers trade in their BYOD device for a promotion after switching to T-Mobile with this promotion? Customers can use their BYOD device as an eligible trade-in for future upgrades, however, in order to qualify for Keep and Switch, they must meet all eligibility requirements in order to redeem. - ### Do I need to take any extra steps to unlock my XFINITY phone? Yes! Your XFINITY phone is currently locked, and you cannot unlock the phone until you pay your phone off. Prior to bringing your number over to T-Mobile, you will need to: 1. Download a PDF of your most recent bill that shows your device financing details. - The PDF must include the following to be eligible for reimbursement: - XFINITY as your previous carrier’s name, phone number that you will bring (port) to T-Mobile, the phone’s make & model, remaining device payment balance, phone financing start date (showing a minimum of 90 days with previous carrier or the number of payments made) Pay off your device with XFINITY: - From your online account or the app, select "Devices". - Choose the device you want and view details. - Select "Make Additional Payment". - Enter the additional amount you want to pay. 2. Wait 24 hours. 3. Request unlock - contact a Xfinity Mobile specialist via chat or text at (888) 936-4968 to request the unlock. 4. Follow all steps to unlock your device once your unlock request has been approved. - ### Can I keep my current phone, have T-Mobile pay it off and also take part in one of your phone promotions when I switch? No, you can either choose to get reimbursed for your current phone’s remaining device balance via Keep and Switch when you bring your eligible phone and number with you or take part in one of our current phone promotions. Talk tour customer support team to see what makes the most sense for you! - ### Do I need to take any extra steps to unlock my Spectrum phone? Yes! Your Spectrum phone is currently locked, and you cannot unlock the phone until you pay your phone off. Prior to bringing your number over to T-Mobile, you will need to: 1. Download a PDF of your most recent bill that shows your device financing details. - The PDF must include the following to be eligible for reimbursement: - Spectrum as your previous carrier’s name, phone number that you will bring (port) to T-Mobile, the phone’s make & model, remaining device payment balance, phone financing start date (showing a minimum of 90 days with previous carrier or the number of payments made) Pay off your phone with Spectrum: - Sign into your Spectrum Mobile account. - Choose the “Devices: tab and then select the device you wish to make a payment on. - Select “Make Additional Payment”. - Enter the amount you wish to pay and then choose “Submit”. 2. Wait 24 hours. 3. Request unlock - Contact Spectrum at (833) 224-6603. 4. Follow all steps to unlock your device once your unlock request has been approved. ### You’ll also get up to $800 via virtual prepaid card to help pay it off. ### Eligible devices: - __Apple iPhone:__ 12 mini, 12, 12 Pro, 12 Pro Max, 13 mini, 13, 13 Pro, 13 Pro Max, SE (2022), 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, 16e, 17, 17 Air, 17 Pro, 17 Pro Max - __Google Pixel__: 5, 5a, 6, 6 Pro, 6a, 7, 7a, 7 Pro, 8, 8a, 8 Pro, 9, 9 Pro XL, 9 Pro, 9 Pro Fold, 9a, 10 Pro Fold - __Samsung Galaxy__: S20 5G, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23 FE, S23+, S23 Ultra, S24, S24+, S24 Ultra, S24 FE, S25, S25+, S25 Ultra, S25 FE, S25 Edge, Note20, Note20 Ultra, Z Fold2, Z Flip3, Z Fold3, Z Flip4, Z Fold4, Z Flip5, Z Fold5, Z Flip6, Z Fold6, Z Flip7, Z Fold7 - __Motorola:__ edge, edge+, razr - 2023, razr+ 2023, razr – 2024, razr+ 2024, razr – 2025, razr+ 2025, razr ultra – 2025, razr - Swarovski __Qualifying credit required; allow two weeks after rebate submission.__ ###### Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow two weeks after rebate submission. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard ### You’ll also get up to $800 via virtual prepaid card to help pay it off. ### Eligible devices: - __Apple iPhone:__ 12 mini, 12, 12 Pro, 12 Pro Max, 13 mini, 13, 13 Pro, 13 Pro Max, SE (2022), 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, 16e, 17, 17 Air, 17 Pro, 17 Pro Max - __Google Pixel__: 5, 5a, 6, 6 Pro, 6a, 7, 7a, 7 Pro, 8, 8a, 8 Pro, 9, 9 Pro XL, 9 Pro, 9 Pro Fold, 9a, 10 Pro Fold - __Samsung Galaxy__: S20 5G, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23 FE, S23+, S23 Ultra, S24, S24+, S24 Ultra, S24 FE, S25, S25+, S25 Ultra, S25 FE, S25 Edge, Note20, Note20 Ultra, Z Fold2, Z Flip3, Z Fold3, Z Flip4, Z Fold4, Z Flip5, Z Fold5, Z Flip6, Z Fold6, Z Flip7, Z Fold7 - __Motorola:__ edge, edge+, razr - 2023, razr+ 2023, razr – 2024, razr+ 2024, razr – 2025, razr+ 2025, razr ultra – 2025, razr - Swarovski __Qualifying credit required; allow two weeks after rebate submission.__  ###### Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow two weeks after rebate submission. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. 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You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications ## Keep your phone and switch. Join T-Mobile and we’ll pay off your eligible phone __up to $800 via virtual prepaid Mastercard.​__ Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. ## Who’s your current carrier? ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from AT&T. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from Spectrum. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from Xfinity. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from US Cellular. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from Claro. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## Verify your phone's eligibility. ## Get a screen shot of your current device payment plan balance. ## Pay off your device. ## Request an unlock from Liberty. ## Order a SIM card & pick your service plan. ## Submit for rebate & sign up for your T‑Mobile ID. ## ​​Bring your phone & switch to Essentials Saver. Get up to $800. __​​Essentials Saver:__ __General Terms:__ $35 device connection charge due at sale. Credit approval & deposit may be required. Monthly Regulatory Programs & Telco Recovery Fees totaling up to $3.99 per line, and federal and local surcharges apply. See Broadband Facts at T-Mobile.com. Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Max 3 lines. Plan not available for hotspots and some other data-first devices. __Unlimited talk & text__ features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable internationally. __Roaming:__ U.S. roaming and on-network data allotments differ: includes 200MB roaming. High-speed data is US only; in Canada/Mexico, unlimited at up to 128kbps; additional purchase required for data elsewhere. Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Device must register on our U.S. network before international use. __Video streams__ at up to 2.5Mbps (SD). Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. __Tethering__ at max 3G speeds. For customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone/tablet usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. __AutoPay Pricing__ for lines 1-3. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. __Keep & Switch:__ Limited time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. ## Switch smarter online or in T-Life. ## Switch to T-Mobile and we’ll pay off your eligible phone—up to 4 lines. Limited-time offer; subject to change. Qualifying device, credit, service, and port-in (AT&T, Verizon, or another eligible carrier) required. See complete list at T-Mobile.com/port. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (__no cash access & expires in 6 months__) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. ## Save up to 20% vs. the other big guys. Savings vs. comparable plans at AT&T and Verizon plus the costs of optional benefits; plan features and taxes & fees vary. Savings with 3+ lines include 3rd line free via mo. bill credits; credits stop if you cancel any lines. Qualifying credit req’d. ## ​​​Watch & tablet lines are now half off.​​ \*​​$5/mo. w/Experience Beyond:* Limited-time offer; subject to change. Postpaid only. $35 device connection charge due at sale. Credit approval & deposit may be required. $5/mo. price only available with Experience Beyond plan; contact us prior to making plan changes or monthly price may increase. Not combinable with most offers or discounts. __Data:__ For laptops and tablets, 30GB of high-speed data, then max 600Kbps speeds for rest of service period. For Apple wearables, Timex FamilyConnect, and SyncUP Kids Watch devices, unlimited high-speed data. For Android wearable devices, unlimited data at max 512Kbps speeds. We may notify you of approaching use thresholds via SMS; review device user manual to ensure receipt; may require third party software. See account for usage. __Roaming:__ U.S. roaming and on-network data allotments differ; includes 200 MB roaming. Partial megabytes rounded up. Service may be terminated or restricted for excessive roaming. __International Roaming:__ Up to 5GB high-speed data in select Central European countries; otherwise standard speeds approx. 256 Kbps. __Not for extended international use; you must reside in the U.S. and primary usage must occur on our network.__ Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. __Coverage__ not available in some areas; we are not responsible for our partners’ networks. In Canada/Mexico, high-speed data up to 15GB, then unlimited at max 128Kbps. __Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network.__ Communications with premium-rate numbers not included. __Video streaming__ on capable devices at up to 2.5Mbps (SD); may affect speed of video downloads. For best performance, leave video streaming applications at default automatic resolution setting. __Tethering:__ Available for tablet devices only; high-speed tethering counts towards overall high-speed data allotment. After allotment, tethering at max 600Kbps speeds. __Network Management:__ Service may be __slowed, suspended, terminated, or restricted__ for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. For use only as intended with the device type registered at activation. See __Terms and Conditions (including arbitration provision)__ at [www.T-Mobile.com](http://www.t-mobile.com/ "Follow link") for additional information. __Upgrade as early as every year:__ Available only for qualifying new financed devices purchased on Experience Beyond plan; existing devices are not eligible. Upgrade qualifying device after at least 6 months and when 50% of device cost has been paid. Trade-in device must be in good working order. You must be current with your scheduled financing and wireless service payments. Upgrading ends current financing and any device promotion or deposit reimbursement credits and we will pay the remaining balance of your then-existing finance agreement; trade-in satisfies early upgrade and not valued separately. Not combinable with some offers (e.g. JUMP).​  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications