We'll get you up and running in no time. Take these steps to view or cancel an in-home appointment.
Looking for TVision LIVE, TVision VIBE, and TVision CHANNELS for T-Mobile postpaid wireless plans? Visit T-Mobile.com/TVision for details! The information on this page is only for supporting the TVision Home product.
View or cancel an in-home appointment
Keep in mind, changes to appointments can take up to five minutes to display in your Customer Portal.
- Log in to your Customer Portal.
- Select SERVICE.
- Next, choose APPOINTMENTS.
- Here, view any scheduled appointments. To cancel an appointment, click the trash icon next to the appointment.
Need to schedule a new appointment or change your appointment time?
Give our TV Experts a call at 1-877-773-1563.