We'll get you up and running in no time. Take these steps to view or cancel an in-home appointment.

Looking for TVision LIVE, TVision VIBE, and TVision CHANNELS for T-Mobile postpaid wireless plans? Visit T-Mobile.com/TVision for details! The information on this page is only for supporting the TVision Home product. 


View or cancel an in-home appointment

Keep in mind, changes to appointments can take up to five minutes to display in your Customer Portal.

  1. Log in to your Customer Portal.
  2. Select SERVICE.
  3. Next, choose APPOINTMENTS.
  4. Here, view any scheduled appointments. To cancel an appointment, click the trash icon next to the appointment.


Need to schedule a new appointment or change your appointment time?

Give our TV Experts a call at 1-877-773-1563.

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