- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Plans & features](https://www.t-mobile.com/support/community/plans-features) # Web Guard device content filter 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Web Guard is a __free service__ for T-Mobile customers that you can use to help restrict adult content from being seen or accessed by family members under 18 years old. ## On this page: - [Web Guard](https://www.t-mobile.com#firstheading) - [Safe Search](https://www.t-mobile.com#secondheading) - [Add or manage Web Guard](https://www.t-mobile.com#manage) ## [](https://www.t-mobile.com)Web Guard - Web Guard prevents access to adult web content only when your device is connected to T-Mobile’s cellular network with Web Guard enabled. - If there is an Access Denied error when trying to open certain web pages, Web Guard might be active on your line. - Web Guard is not available on all devices and might not work at certain times or in certain locations. - Web Guard isn't foolproof and shouldn't be a substitute for taking steps to monitor access to content. - T-Mobile customers with Web Guard enabled are not be able to use iCloud Private Relay and will receive a device notification that their current rate plan does not support iCloud Private Relay. Web Guard can be turned off to use Private Relay instead. - Content filtering may not be compatible with certain products or services, such as Virtual Private Networks (VPNs). Apple Private Relay must be toggled off for T-Mobile content filtering to work. #### Web Guard Filters Web Guard has multiple filters (High, Medium, and Low) that uou can set for restricting content. For eample: - Low Filter - Phishing Attacks, Malware, Command and Control Callbacks, Web Spam, Proxy / Anonymizer, Potentially Harmful Domains - Adult themes, Nudity, Sexuality, Pornography, Tasteless, Child Abuse Content - Hacking, Hate/Discrimination, Illegal Downloads, Weapons, Drugs - MediumFilter - Everything listed above for low filters. - Safe Search enabled to automatically filter pornography and other offensive content that’s built into search engines - High Filter - Everything listed above for low and medium filters. - Adware, Visual Search Engines, Classifieds, Blog, Games, Lingerie/Bikini, - Information on Alcohol, Gambling, Illegal Activities, Terrorism, and Dating - Chat, Instant Messaging, Forums/Message Boards, Social Networking, Video Sharing, Photo Sharing, Webmail, and File Storage, P2P / File Transfer #### Web Guard Exceptions Web Guard is unable to block the following content types: - Browsing over Wi-Fi - Email, text messages, instant messaging - Some third-party web browsers - Content in device apps ## [](https://www.t-mobile.com)Safe Search Safe Search is an automated filter of offensive content that may result from internet search results. - High and Medium Web Guard levels enable Safe Search automatically. - Results will be filtered from most common search engines such as Google, YouTube, Bing, and DuckDuckGo. - When Safe Search is enabled, you may receive one of the following messages when search results include explicit content: - “You don’t have permission to turn SafeSearch off. It’s locked by the device or network you are browsing on.” - “Some results have been removed because Restricted Mode is enabled by your network administrator.” ## [](https://www.t-mobile.com)Add or manage Web Guard The Primary Account Holder (PAH) and any user with Full Permission can manage or remove Web Guard using their T-Mobile account, T-Life, or by calling Customer Care. Check out [Set online permissions](https://www.t-mobile.com/support/account/set-online-permissions) for more information about PAH and other roles,   ### T-Mobile or T Life app   1. Access the T-Mobile or T Life app on your device. 2. Select __Manage__, then choose a line. 3. Choose __All Account Settings__ > __Family controls__. 4. If you have multiple lines on your account, select the line you want to make changes to. 5. Select __Web Guard__, then select __High__, __Medium__, __Low__, or __No Filtering__ (this means Web Guard is off). 6. Choose __View more information on blocked categories__ to see what each filter does. 7. Select __Save changes__.   ### T-Mobile.com   1. Log into your [MyT-Mobile](https://account.t-mobile.com/) account. 2. Click your __Profile name__ in top right corner and then select __Profile.__ 3. Select the line you want to make changes to if you have multiple lines on your account. 4. Scroll down and select __Family Controls__. 5. Select __Web Guard__. 6. Slect  __High__, __Medium__, __Low__, or __No Filtering__ (this means Web Guard is off). 7. Select __View more Info__ to see what each filter does. 8. Click __Save changes__.   * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)