Contact & support

Request power of attorney

Billing responsible party

This is the primary account holder who is financially responsible for the account. They are authorizing a power of attorney to manage their account.

Power of attorney

This is the person being authorized to manage the billing responsible party’s account.

Contacting party

This is the person we can reach out to if we need more information about this request.

Upload official power of attorney documentation (non-medical)    

This document must:

  • Have a valid date (not expired)
  • Be signed by all parties
  • Be properly notarized

Power of attorney documentation (non-medical)

File upload is required

You can upload DOCX, JPEG and PDF files up to 5MB

Does the power of attorney know the account PIN?

The power of attorney needs a PIN to access this account. If they know the existing PIN, they can use that. If not, create a new one here and save it for future use. 

Request additional changes

You can request additional changes to the account now, or make them later.

Before we cancel or transfer any lines, we’ll call the contacting party at contactingPartyPhone to verify. If we can’t reach anyone, we won’t cancel or transfer.

Cancel lines on the account

Enter phone number or deselect this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

You can't cancel and transfer the same line.

Transfer lines on the account

Enter phone number or deselect this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

Enter phone number or delete this option.

You can't cancel and transfer the same line.

Request other account changes

Let us know if you would like to make other changes—for example, a rate plan change, a new account activation, or an equipment order.

Review your request

Make sure the information you’ve entered is correct.

Contact information

  • Billing responsibility party: billingResponsibleParty

  • Zip code: zipCode

  • Power of attorney: powerOfAttorney

  • Contacting party email: contactingPartyEmail

  • Contacting party phone number: contactingPartyPhone

Uploaded document

  • fileName [fileSize]

PIN / Passcode

  • pinData

Additional account changes

  • Cancel linecancelLines

  • Transfer linetransferLines

  • Other changes: otherAccountChanges