Web Guard is a free service for T-Mobile customers that you can use to help restrict adult content from being seen or accessed by family members under 18 years old.

Web Guard

• Web Guard prevents access to adult web content only when your device is connected to T-Mobile’s cellular network with Web Guard enabled.
  • If there is an Access Denied error when trying to open certain web pages, Web Guard might be active on your line.
  • Web Guard is not available on all devices and might not work at certain times or in certain locations.
  • Web Guard isn't foolproof and shouldn't be a substitute for taking steps to monitor access to content.
• T-Mobile customers with Web Guard enabled are not be able to use iCloud Private Relay and will receive a device notification that their current rate plan does not support iCloud Private Relay. Web Guard can be turned off to use Private Relay instead.
• Content filtering may not be compatible with certain products or services, such as Virtual Private Networks (VPNs). Apple Private Relay must be toggled off for T-Mobile content filtering to work.

Web Guard Filters

Web Guard has multiple filters (High, Medium, and Low) that uou can set for restricting content. For eample:

• Low Filter
  • Phishing Attacks, Malware, Command and Control Callbacks, Web Spam, Proxy / Anonymizer, Potentially Harmful Domains
  • Adult themes, Nudity, Sexuality, Pornography, Tasteless, Child Abuse Content
  • Hacking, Hate/Discrimination, Illegal Downloads, Weapons, Drugs
• MediumFilter
  • Everything listed above for low filters.
  • Safe Search enabled to automatically filter pornography and other offensive content that’s built into search engines
• High Filter
  • Everything listed above for low and medium filters.
  • Adware, Visual Search Engines, Classifieds, Blog, Games, Lingerie/Bikini,
  • Information on Alcohol, Gambling, Illegal Activities, Terrorism, and Dating
  • Chat, Instant Messaging, Forums/Message Boards, Social Networking, Video Sharing, Photo Sharing, Webmail, and File Storage, P2P / File Transfer

Web Guard Exceptions

Web Guard is unable to block the following content types:

• Browsing over Wi-Fi
• Email, text messages, instant messaging
• Some third-party web browsers
• Content in device apps

Safe Search

Safe Search is an automated filter of offensive content that may result from internet search results.

• High and Medium Web Guard levels enable Safe Search automatically.
• Results will be filtered from most common search engines such as Google, YouTube, Bing, and DuckDuckGo.
• When Safe Search is enabled, you may receive one of the following messages when search results include explicit content:
• “You don’t have permission to turn SafeSearch off. It’s locked by the device or network you are browsing on.”
• “Some results have been removed because Restricted Mode is enabled by your network administrator.”

Add or manage Web Guard

The Primary Account Holder (PAH) and any user with Full Permission can manage or remove Web Guard using their T-Mobile account, T-Life, or by calling Customer Care. Check out Set online permissions for more information about PAH and other roles,