Support SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

T-Mobile Timex Wearable rate plan gives parents the ability to know their child's location and communicate with them with the use of the Timex FamilyConnect device and FamilyConnect app.

What's included with the Timex Wearable Rate Plan

  • Unlimited talk and text
  • Unlimited 4G LTE data
  • Tracks activity and location in North America
  • Creates safe zones and geofences
  • Sends alerts and notifications
  • Step counter

Additional Plans Details

  • Requires a Timex FamilyConnect smartwatch for kids device and will not work with any other device.
  • The Timex FamilyConnect device is managed through the Timex FamilyConnect app, which must be downloaded on a separate mobile device (Android or Apple tablet or phone). 
  • This plan does not include international roaming outside North America.
  • This plan is eligible to postpaid customers.

How to get the Timex Wearable rate plan

  • If you are new to T-Mobile, you can sign up online by logging in to T-Mobile.com or by calling 1-800-TMOBILE.
  • If you already have a T-Mobile account, you can add this plan in store or by dialing *611.

Full terms

For most features, qualifying service, the TIMEX app, & a compatible smartphone are required. To communicate with the TIMEX device it must be turned on and in an area with coverage; not compatible with our 600MHz signal. Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes. You agree TIMEX can collect and use information from the device and app as described in the TIMEX Privacy Policy. When you use T-Mobile service, you agree to our T-Mobile Terms and Conditions at T-Mobile.com (including arbitration provision), and your specific rate plan terms.

Was this helpful?