- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # T-Mobile device unlock 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Learn how to use your device on another carrier or wireless provider's network.  This may also be known as SIM unlock, network unlock, or carrier unlock. ## On this page: - [What's a Device Unlock?](https://www.t-mobile.com#heading1) - [Check unlock status & eligibility](https://www.t-mobile.com#heading2) - [Unlock your device](https://www.t-mobile.com#heading4) - [Get help](https://www.t-mobile.com#heading5)   ## [](https://www.t-mobile.com)What's a Device Unlock - [Device Unlock](https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy) lets you use your device with another carrier, for things like international travel or selling your device. - This is different from [Domestic](https://www.t-mobile.com/support/coverage/domestic-roaming-data) or [International](https://www.t-mobile.com/support/coverage/international-roaming-services) roaming, where you use a T-Mobile SIM/eSIM to access a different wireless provider's network. ## [](https://www.t-mobile.com)Check unlock status & eligibility Once your device is eligible, T-Mobile will automatically unlock the device within two business days if it supports remote unlock.   ### T-Mobile.com account   1. Log into [your T-Mobile Account](https://my.t-mobile.com/account/account-overview) and choose the __Accounts__ page. 2. Select the line you wish to unlock, then choose __Check device unlock status__. 3. Under the device image, check if your device is eligible to be unlocked. Review [Device Unlock Policy](https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy) for a list of eligibility requirements.   ### T-Life / T-Mobile app   1. Open the T-Life / T-Mobile app and choose the __Manage__ tab. 2. Select the line you wish to unlock. You may need to choose __Manage all__ first. 3. View the 'Device lock status' field. Select __Device lock status__ for additional details. - Under the device image, view your progress toward device unlock eligibility. - Review [Device Unlock Policy](https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy) for a list of eligibility requirements. ## [](https://www.t-mobile.com)Unlock your device Make sure you are connected to the T-Mobile network or Wi-Fi, then select your device type and follow the steps. If your device isn't listed or the steps don't work, choose your device on the [Devices](https://www.t-mobile.com/support/phones-tablets-devices) page for unlock steps or [Contact us](https://www.t-mobile.com/contact-us) for assistance   ### Apple iPhone   - To view unlock status, select __Settings__ > __General__ > __About__. If *Carrier Lock* says *No SIM restrictions*, your iPhone is unlocked. - If you have a locked iPhone that's eligible, [Contact us](https://www.t-mobile.com#heading5) so we can submit the unlock.   ### Samsung   1. From your list of apps, choose __Settings__ > __Connections__ > __More Connection Settings__. 2. Select __Network Unlock__ > __Permanent Unlock__, then wait for the unlock to complete. 3. Restart your device.   ### Google   1. Make sure you have a T-Mobile SIM inserted or T-Mobile eSIM setup on the device. 2. Access the __Play Store__ and download the __T-Mobile Device Unlock (Pixel) app__. 3. Open the app and choose __Check eligibility__. 4. Select __Permanent Unlock__, then wait for the unlock to complete. 5. Restart your device.   ### Motorola   1. From your list of apps, choose __Settings__ > __About Phone__ > __Device Unlock__. 2. Select __Permanent Unlock__, then wait for the unlock to complete. 3. Restart your device.   ### LG   1. From your list of apps, choose __Settings__ > __Network & Internet__ > __Mobile Networks__. 2. Select __Network Unlock__ > __Continue__ > __Permanent Unlock__, then wait for the unlock to complete. 3. Restart your device.   ### OnePlus   1. From your list of apps, choose __Settings__ > __Wi-Fi & Internet__ > __SIM & network__. 2. Select either __Advanced__ or __Network Unlock__. 3. Choose __Permanent Unlock__, then wait for the unlock to complete. 4. Restart your device.   ### Device Unlock App   Some older Android devices have a Device Unlock app preinstalled. 1. From your list of apps, choose __Device Unlock__. 2. Select __Device Unlock__ >  __Continue__ and wait for the device to communicate with the server. 3. Choose __Permanent Unlock__, then wait for the unlock to complete. 4. Restart your device.   ### Other devices   - Apple iPads, Apple Watches and Samsung Galaxy Watches are sold unlocked. - Hotspots and some tablets require unlock code. [Contact us](https://www.t-mobile.com/contact-us) to request an unlock code ## [](https://www.t-mobile.com)Get help - [Contact us](https://www.t-mobile.com/contact-us) if you can't find the app or settings to unlock your T-Mobile device, or if you get an error message when attempting to complete the unlock. - Not all devices are compatible with every wireless provider. - If you've unlocked a T-Mobile device but can't get signal with another carrier, contact the other wireless provider for assistance. - If you're bringing an unlocked device to T-Mobile, check out our [compatibility checker](https://www.t-mobile.com/resources/bring-your-own-phone) and [signal troubleshooting](https://www.t-mobile.com/support/devices/device-troubleshooting/signal-issues--no-service-troubleshooting). * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)