Get support or redeem Hulu with T-Mobile for eligible plans. You can also learn more about this streaming benefit. 

Get support for Hulu

If you need help using Hulu, visit the Hulu Help Center. You can also find steps for Managing a Hulu account billed through T-Mobile.

Add or redeem Hulu

• When logged in to your account in T-Life or My T-Mobile (on a web browser), you can see what Hulu options are available to you. 
• Only one Hulu plan is available per account but all supported devices can download the Hulu application. 

If you have an existing Hulu subscription:  

• If you have an existing Hulu subscription billed through a third-party or directly from Hulu, you'll need to cancel your Hulu account and wait until the end of your billing period to redeem the Hulu (with Ads) ON US offer from T-Mobile.
• As soon as your Hulu subscription becomes inactive (you'll have the exact date on your Hulu Account page), you are ready to redeem or add Hulu with T-Mobile.

Follow these steps to add or redeem Hulu: 

If you receive the ‘Cannot add via app” message, you can still use T-Mobile.com to make the change. For more details, go to the Manage your plan page where you can find information about managing settings and preferences.

1. Open T-Life and log in to your account as the Primary Account Holder.
2. Go to the  Manage tab > See plans > Manage Data & add-ons.
3. Scroll down to Services. 
4. Select a Hulu subscription option (eligibility may vary based on your plan), then click Continue (at the bottom of the page).
5. Review the Order Page and click Agree & submit. You are routed to the Start Activation Page. 
6. Click Third-Party service terms and click Start Activation. You receive an SMS message with a link. 
7. Click the link in the SMS. 
8. Follow the link and complete registration on Hulu's site:
   1. Enter email address and select Continue.
   2. Enter password and select log in.
   3. Fill out additional information and select Save & Continue.
9. Start streaming.

Manage Hulu - for Former Sprint Customers