Google One
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Google One for T-Mobile is a membership that includes expanded cloud storage, phone backup and extra benefits to help you get more out of Google.
Effective September 30, 2025, new Google ONE enrollment through T-Mobile will no longer be offered.
On this page:
Requirements
T-Mobile customers with an Android or iOS device are eligible for Google One (excludes T-Mobile Business accounts, Google Workspace and child accounts).
What’s included with all plans:
- Cloud storage to use across Google Drive, Gmail and Google Photos
- Seamless device backup for photos, videos, contacts and more
- Restore feature to transfer data from an old device to a new one
- Ability to call, email or chat with a Google expert for help with Google products via the Google One app or website
- Share storage, support, and benefits with up to 5 family members
- Photos Filters: Portrait Relighting and Smart Suggestions (Android only)
- Perks like special offers on YouTube Premium
Google One subscription & billing
- Your subscription is managed through T-Mobile.
- T-Mobile acts as the method of payment for your Google One membership each month.
- If you remove Google One from your account, T-Mobile will immediately stop being your method of payment.
- If you have problems with your subscription or wish to manage your subscription go to T-Mobile.com login page.
- To manage the Google One subscription:
- Go to Manage add-ons
- Go to Cloud storage & backup section.
Getting support
If you need support, you'll need to contact either Google or T-Mobile, depending on the type of help you need.
Google supports
Phone, chat and email are available at https://one.google.com/about/support as well as via the Google One app.
- Google One app service troubleshooting (access issues, missing data, sync issues, etc.)
- Google account issues/ recovery
- Google product questions (i.e., Calendar, Gmail) on iOS and Android
- General Google questions
T-Mobile supports
Contact T-Mobile if you need help with:
- Removing Google One.
- T-Mobile plan, billing, & account management
- Basic network or hardware troubleshooting
Cancelling
- If you cancel your T-Mobile account, you will immediately lose your Google One membership. T-Mobile will no longer be your Google One method of payment and you will need to subscribe to Google One directly to continue your membership.
- Log in to T-Life, T-Mobile.com or contact T-Mobile to remove Google One from your account.
- Log in to T-Mobile.com or T-Life.
- Go to the Manage Add-Ons page:
- T-Life: Select Manage tab > See plans > Manage Data & Add-ons.
- T-Mobile.com: Under the Your Plan box, select Manage add-ons and benefits.
- Deselect the Google One feature and select Continue.
- On the Review your order page, select Agree & submit.
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