Google One for T-Mobile is a membership that includes expanded cloud storage, phone backup and extra benefits to help you get more out of Google.

Effective September 30, 2025, new Google ONE enrollment through T-Mobile will no longer be offered.

Requirements

T-Mobile customers with an Android or iOS device are eligible for Google One (excludes T-Mobile Business accounts, Google Workspace and child accounts).

What’s included with all plans:

  • Cloud storage to use across Google Drive, Gmail and Google Photos
  • Seamless device backup for photos, videos, contacts and more
  • Restore feature to transfer data from an old device to a new one
  • Ability to call, email or chat with a Google expert for help with Google products via the Google One app or website
  • Share storage, support, and benefits with up to 5 family members
  • Photos Filters: Portrait Relighting and Smart Suggestions (Android only)
  • Perks like special offers on YouTube Premium

 

Google One subscription & billing

  • Your subscription is managed through T-Mobile.
  • T-Mobile acts as the method of payment for your Google One membership each month.
  • If you remove Google One from your account, T-Mobile will immediately stop being your method of payment.
  • If you have problems with your subscription or wish to manage your subscription go to T-Mobile.com login page.
  • To manage the Google One subscription:
    1. Go to Manage add-ons
    2. Go to Cloud storage & backup section.

 

Getting support

If you need support, you'll need to contact either Google or T-Mobile, depending on the type of help you need.

Phone, chat and email are available at https://one.google.com/about/support as well as via the Google One app.

  • Google One app service troubleshooting (access issues, missing data, sync issues, etc.)
  • Google account issues/ recovery
  • Google product questions (i.e., Calendar, Gmail) on iOS and Android
  • General Google questions

 

Contact T-Mobile​ if you need help with:

  • Removing Google One.
  • T-Mobile plan, billing, & account management 
  • Basic network or hardware troubleshooting
  • If you cancel your T-Mobile account, you will immediately lose your Google One membership. T-Mobile will no longer be your Google One method of payment and you will need to subscribe to Google One directly to continue your membership.
  • Log in to T-Life, T-Mobile.com or contact T-Mobile to remove Google One from your account.
    1. Log in to T-Mobile.com or T-Life.
    2. Go to the Manage Add-Ons page:
      • T-Life: Select Manage tab > See plans Manage Data & Add-ons
      • T-Mobile.com: Under the Your Plan box, select Manage add-ons and benefits.
    3. Deselect the Google One feature and select Continue.
    4. On the Review your order page, select Agree & submit.

 

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