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SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Have the freedom to upgrade your phone sooner with Early Upgrade!

On this page:

 

Early Upgrade overview

  • Early Upgrade is an upgrade program available to customers with select Experience Beyond plans that allows you to upgrade as soon as every year.
  • If you aren’t on the Early Upgrade program yet, you will need to switch to an eligible plan that includes Early Upgrade.
  • Once you are on the program, it just requires that you:
    • Remain on your current plan and purchase a new phone on T-Mobile’s phone payment plan with any eligible offer.
    • Remain on that installment plan for at least six months.
    • Pay off 50% of the cost of the phone and trade in your device in good working condition.
  • T-Mobile will cover your remaining device payments, up to half of your device cost, and you can take advantage of available promotions and upgrade to the latest phone with our phone payment plan.

 

How to start upgrading

If you upgrade using T-Life or T-Mobile.com, you can find out when you’re eligible to upgrade or how to become eligible through the EIP Dashboard, the Upgrade Dashboard, or when you’re selecting a new phone!

  1. Log in to T Life or T-Mobile.com.
    • T Life: Select the Manage tab, choose a line, and select the Upgrade option.
    • T-Mobile.com: Select the line you want to upgrade.
  2. Follow the on-screen instructions to complete the upgrade. When you are in SHOP, it will indicate that you are performing an Early Upgrade.

 

Status change notices for Early Upgrade

 

Early Upgrade Terms: Available only for qualifying new financed devices purchased on qualifying plan or feature; existing devices are not eligible. Upgrade qualifying device after at least 6 months and when 50% of device cost has been paid. Trade-in device must be in good working order. You must be current with your scheduled financing and wireless service payments. Upgrading ends current financing and any device promotion or deposit reimbursement credits, and we will pay the remaining balance of your then-existing finance agreement; trade-in satisfies early upgrade and not valued separately. Not combinable with some offers (e.g. JUMP). Upgrade benefit is subject to cancellation or change.

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