New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Use the T-Mobile CallerTunes® app to manage this service through your device. Keep in mind, this app only works if you added CallerTunes to your account on or after November 15, 2015. To subscribe or upgrade to the current version, follow the steps to change your services.

What you can do with the T-Mobile CallerTunes app

  • Record a voice message that plays for specific callers.
  • Set up the drive feature, which lets callers know when you're driving.
  • Get festive by setting up special songs for holidays or special occasions—like Dad's birthday.


What you need to use it

  • T-Mobile account
  • Subscription to the CallerTunes service for your line
  • Android or Apple device


How to use the app

Purchase CallerTunes

  1. Select STORE.
  2. Choose a category to browse the available CallerTunes in that category. Or enter a song title or artist and select the search icon to search for a CallerTune.
  3. Choose the CallerTune that you want.
  4. Select Buy.

Assign CallerTunes

  1. Select PEOPLE.
  2. Choose a person from the PEOPLE WHO CALL YOU list, or select CHOOSE FROM CONTACTS and select a contact.
  3. Choose the CallerTune that you want that contact to hear.
  4. Select Save.


Create and manage groups

  1. Select PEOPLE.
  2. Choose CREATE GROUP.
  3. Enter a group name.
  5. Choose a contact to add to the group.
  6. Repeat steps 4-5 to add up to four more contacts to the group.
  7. Choose Please select music and then select the song you want to assign to the group.
  8. Select CONTINUE.
  9. Select SAVE.


Create and manage recordings

  1. Select STATUS.
  2. Choose Record a status with your voice.
  3. Select the record button on the microphone image.
  4. Record your message.
  5. Select the record button on the microphone image again to stop the recording.


Delete CallerTune

  1. Access the User Collection screen of the CallerTunes Support Tool.
  2. Locate the CallerTune Content Title you wish to delete.
  3. Select Delete.


If you're running into problems with this app, check out our troubleshooting tips.


Was this helpful?