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T-Mobile is providing more options for connectivity to airport Wi-Fi, starting with Boingo hotspots at the LAX airport in Los Angeles, CA. And the best part is that it's free for T-Mobile customers.

On this page:

Connect to Boingo hotspot

  • You can connect at Boingo hotspots in two common ways:
    • Under the network name Boingo Hotspot in your device’s Wi-Fi settings 
    • Open your devices browser when connected to Boingo and a page will launch to prompt sign-in.

Check if my device is eligible

Select T-Mobile devices can access the Premium Wi-Fi network at LAX. Here's the device requirements:

  • Passpoint capable: Most devices support Passpoint. Check out the steps to enable/disable - if the option is available, Passpoint is supported!
  • Wi-Fi 802.11 a/c (5 GHz) capable: Not sure? You can check on the Tech Specs page under the Connectivity section after you find your device.

Enable or disable Passpoint

iOS

  1. Make sure that the device has iOS 10 or higher and carrier settings 28.3 or higher
  2. Turn on Wi-Fi: If Wi-Fi is on, then so is Passpoint (it's built into W-Fi). To disable passpoint, turn off Wi-Fi.

Android

  1. Turn on Wi-Fi on your device.
  2. Go to the device Wi-Fi menu 
  3. Go to the Advanced or More section, this may vary by device.
  4. Select the Passpoint or Hotspot 2.0 check box to turn on. To turn off, clear the check box.

Troubleshooting

  • Wi-Fi connection issues: If you have any problems with Wi-Fi connectivity at the airport, try to troubleshoot with Wi-Fi network troubleshooting.
  • Device steps: Not sure how to check software version or turn on Wi-Fi on your device? Check your device steps for instructions.

Privacy & security

  • T-Mobile fully encrypts all voice, text, and picture message traffic over a VPN connection, giving the same security as using the T-Mobile network.
  • Like other public Wi-Fi hotspots, it is possible for bad actors to observe and capture data used in browsing or app use sessions.
    • We recommend using only fully encrypted sites that include HTTPS in the url.
    • Refrain from transmitting sensitive data while connecting to data through public Wi-Fi hotspots.
  • For more information refer to our Privacy & Security Resources.

About Airport Wi-Fi with Boingo

  • Using Passpoint, Boingo Wi-Fi Hotspots at the LAX airport are free for all T-Mobile customers with eligible devices. It does not count against high-speed data buckets or kick-back credits.
  • Devices capable of Wi-Fi Calling 2.0 can move calls between 4G LTE and Wi-Fi without dropping.
  • Your device may automatically connect to Wi-Fi, when enabled, to enhance the network experience at the airport.

Support for Passpoint

  • Passpoint is an industry-wide solution that streamlines access to Wi-Fi networks, while delivering peace of mind by using WPA2 security.
  • Passpoint automates that entire process, enabling a seamless connection between Boingo’s Passpoint enabled Wi-Fi network and select T-Mobile devices.

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