- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [BlackBerry](https://www.t-mobile.com/support/support/devices/blackberry) # BlackBerry Q10 ## Popular help ## Troubleshooting Down with downtime! Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. [Troubleshoot your device](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)  ## How Tos Apps - [Clear & uninstall app: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14462) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [Hide or show apps: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14464) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Pre-installed apps: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14010) Communication - [Block calls: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13008) - [Block messages (SMS / MMS): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13007) - [Call forwarding: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13887) - [Call log: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13889) - [Caller groups: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13888) - [Caller ID: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13863) - [Contact management: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14438) - [Email accounts: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14436) - [Email messages: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14435) - [Email notification: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14434) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Manage messages (SMS / MMS): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14437) - [Send messages (SMS / MMS): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14433) - [Text to speech: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14432) - [Touch tones (DTMF): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13879) - [Visual Voicemail: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13878) - [Voice commands: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13877) - [Voicemail: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6317) - [Wi-Fi calling: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-7552) Comunication - [Calls: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6305) - [Contacts:  BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6376) - [Email: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6377) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Messaging (SMS/MMS): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6140) - [Voice commands & functions: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6379) - [Voicemail: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6317) - [Wi-Fi calling: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-7552) Get Started - [First time use: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14425) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Icons: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14451) - [Language: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14424) - [Menu tree: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6312) - [Set up the device: Blackberry Q10](https://www.t-mobile.com/support/docs/DOC-6373) - [Time & date: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14421) - [User manual: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-36304) Hardware - [Backlight: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14450) - [Battery & power: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6136) - [Battery life: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14453) - [Battery: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14449) - [Buttons: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14448) - [Device images: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6386) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Icons indicators & buttons: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6137) - [IMEI: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14446) - [In the box: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14445) - [Keyboard: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14444) - [Liquid damage indicator (LDI): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14443) - [Mobile Device Unlock: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14465) - [Screen & keyboard: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6387) - [SD card: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14441) - [SIM card: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6388) - [SIM PIN: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14455) - [SIM storage: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14454) - [Status lights: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14440) - [Tech specs: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6141) Media & Internet - [Camera & pictures: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6390) - [Camera settings: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14431) - [Data usage: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14430) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Internet & data: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6135) - [Internet browser: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14429) - [Mobile hotspot: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14422) - [Multitasking: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14442) - [Music player: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6368) - [Pictures & videos: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14428) - [Ringtones & notifications: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6378) - [Screenshot: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14427) - [Share & stream media: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6369) - [Sync: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14426) - [Tethering & mobile hotspot: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6370) - [Tethering: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14423) Settings - [Backup & restore: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6318) - [Bluetooth: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14466) - [Connections & network: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6138) - [Developer options: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13870) - [Device lock: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14461) - [Emergency Alerts: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13918) - [Getting started guide: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6571) - [GPS: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14460) - [Home screen: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14447) - [How-to guides: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6591) - [Internal memory (RAM): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14459) - [Internal storage (ROM): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14458) - [Manage apps: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6139) - [Master reset: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14457) - [Memory & SD card: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6382) - [Network & APN: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14456) - [NFC: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13908) - [PIN & password: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6383) - [PUK code unlock: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13907) - [Reset: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6384) - [Safe mode: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13906) - [Software version: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-6385) - [System Manager (Carrier IQ): BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-13909) - [Wi-Fi: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14452) - [Wipe cache partition: BlackBerry Q10](https://www.t-mobile.com/support/docs/DOC-14463) ## Search for help and more ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)