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Thank you for being a
valued T-Mobile customer!

To better support you, here’s some information and a few key reminders to help you along the way.

About T-Mobile Billing


What does my first bill include:

  • You'll see 30 full days of plans and equipment changes, meaning you are billed for about 10 days of service in advance


View and pay your bill


Save $ with AutoPay (up to 8 lines)


Reasons your first few bill amounts may fluctuate:

  • Your equipment order has not yet shipped
  • Equipment charges and promotional credits may not apply until the next bill
  • If you made a plan/service change in the middle of a billing period, you will likely see prorated charges and credits on your next bill


Device trade-ins

  • Your trade-in credit will be applied at time of purchase or on your bill. Some promotion values will be split between trade-in credit and monthly recurring credits.
  • Sending us your trade-in device? The fastest way to return is at a T-Mobile store, or send it back within 30 day after receiving your new equipment

Trade-in credits will not appear on the bill until device is received by T-Mobile. Trade-in credits will be displayed as "Device Recovery Credit" on the bill.


24/7 self-service at your fingertips!

Easily manage your account, pay your bill, upgrade
your phone, and more in the T-Mobile app.


Download the T-Mobile App or visit


Set up your device


Ordered equipment?

check order status


Check promos & rebates


Refer your friends

Earn up to $500 a year


Benefits at no extra cost

Take advantage of all your benefits at

See more about your T-Mobile plan at




T-Mobile Tuesdays

Get the T-Mobile Tuesdays app for free stuff and great perks from brands you love - just for being a customer.




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