- [Support](https://www.t-mobile.com/support)
- [Get started](#)
- [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile)
[Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom)
[Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device)
[Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app)
[All get started topics](https://www.t-mobile.com/support/new-to-tmobile)
- [Account resources](#)
- [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill)
[All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill)
[Line permissions](https://www.t-mobile.com/support/account/set-online-permissions)
[Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id)
[Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode)
[All account resources topics](https://www.t-mobile.com/support/account)
- [Network & roaming](#)
- [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network)
[In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi)
[Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile)
[International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services)
[Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders)
[All network & roaming topics](https://www.t-mobile.com/support/coverage)
- [Plans support](#)
- [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you)
[Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us)
[HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots)
[Voicemail](https://www.t-mobile.com/support/plans-features/voicemail)
[Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering)
[All plans support topics](https://www.t-mobile.com/support/plans-features)
- [Device assistance](#)
- [Tutorials](https://www.t-mobile.com/support/tutorials)
[Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)
[Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device)
[Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection)
[SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim)
[All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices)
- [Business support](#)
- [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business)
[Billing and payments](https://www.t-mobile.com/support/business/billing)
[Manage your account](https://www.t-mobile.com/support/business/account)
[Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping)
[Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration)
[All business support topics](https://www.t-mobile.com/support/business)
[SUPPORT](https://www.t-mobile.com/support)
- [Get started](#)
- [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile)
- [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom)
- [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device)
- [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app)
- [All get started topics](https://www.t-mobile.com/support/new-to-tmobile)
- [Account resources](#)
- [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill)
- [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill)
- [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions)
- [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id)
- [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode)
- [All account resources topics](https://www.t-mobile.com/support/account)
- [Network & roaming](#)
- [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network)
- [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi)
- [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile)
- [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services)
- [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders)
- [All network & roaming topics](https://www.t-mobile.com/support/coverage)
- [Plans support](#)
- [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you)
- [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us)
- [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots)
- [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail)
- [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering)
- [All plans support topics](https://www.t-mobile.com/support/plans-features)
- [Device assistance](#)
- [Tutorials](https://www.t-mobile.com/support/tutorials)
- [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)
- [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device)
- [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection)
- [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim)
- [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices)
- [Business support](#)
- [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business)
- [Billing and payments](https://www.t-mobile.com/support/business/billing)
- [Manage your account](https://www.t-mobile.com/support/business/account)
- [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping)
- [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration)
- [All business support topics](https://www.t-mobile.com/support/business)
### [NEW TO T-MOBILE](https://www.t-mobile.com/support/new-to-tmobile) *BILLING*
# Your T-Mobile bill
### [NEW TO T-MOBILE](https://www.t-mobile.com/support/new-to-tmobile) *BILLING*
# Your T-Mobile bill
## Log in to manage your bill
The T-Life app is the best place to manage account and line settings or make bill payments. And check out all your T-Mobile benefits or access our best deals.
[](https://apps.apple.com/us/app/t-life/id1111876388)
[](https://play.google.com/store/apps/details?id=com.tmobile.tuesdays&hl=en_US&gl=US)
## Common questions
### When is my first bill due?
Your first bill is due approximately 20 days after joining T-Mobile and includes a full 30 days of plan and equipment charges.
- __Day 1__
The day you joined T-Mobile. If you ordered a device, this is the day the device was shipped.
- __About Day 4__
Your first month’s bill will be ready to view.
- __About Day 18__
Your payment will process if you are enrolled in AutoPay.
- __About Day 20__
Your first bill is due.
- __Day 30__
End of monthly billing period.
Want to see your actual bill? [Log in](https://my.t-mobile.com/billandpay/summary).
Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access.
### Why is my first bill not what I expected?
Here are some things that might be going on:

Timing
Your first bill is due approximately 20 days after joining T-Mobile and includes a full 30 days of plan and equipment charges. This means that you’re billed in advance for about 10 days of service.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Promotions
Trade-in and promotional credits will be applied at time of purchase or will be on your bill. Some promotion values will be split between trade-in credit and monthly recurring credits and may not appear until your second bill. Sending us your trade-in device? Those trade-in credits won’t appear until we have received and confirmed your trade-in device.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Installments
If you’re paying for a device on an equipment installment plan, monthly equipment installment charges may not appear until your second bill.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Recent changes
If you made changes to your plan or service in your first weeks with T-Mobile, they may not be reflected until your second bill.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)
Want to see how this looks on your actual bill, see your promotions, or check on orders or changes you’ve made? [Log in](https://my.t-mobile.com/billandpay/summary).
Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access.
### Why is my bill different from month to month?
Here are some things that might be going on:

Promotions
Trade-in and promotional credits will be applied at time of purchase or will be on your bill. Some promotion values will be split between trade-in credit and monthly recurring credits and may not appear until your second bill. Sending us your trade-in device? Those trade-in credits won’t appear until we have received and confirmed your trade-in device.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Installments
If you’re paying for a device on an equipment installment plan, monthly equipment installment charges may not appear until your second bill.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Equipment orders
Charges for equipment orders are applied on the equipment ship date, which may not appear until your next bill.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)

Recent changes
If you made changes to your plan or service in your first weeks with T-Mobile, they may not be reflected until your second bill.
[](https://www.t-mobile.com)[](https://www.t-mobile.com)
Want to see how this looks on your actual bill, see your promotions, or check on orders or changes you’ve made? [Log in](https://my.t-mobile.com/billandpay/summary).
Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access.
### How do I claim my rebate or discount?
[
\
Submit a Carrier Freedom claim
\
Request your rebate within 30 days of phone number transfer. ](https://www.switch2t-mobile.com)
[
\
Military Verification
\
Learn how to validate your military discount. ](https://www.t-mobile.com/support/account/military-status-verification)
[
\
Submit a Keep and Switch claim
\
Request your rebate within 30 days of phone number transfer. ](https://www.switch2t-mobile.com)
[
\
First Responder Verification
\
Learn how to validate your first responder discount. ](https://www.t-mobile.com/support/plans-features/first-responder-verification)
### How does the AutoPay discount work?
AutoPay is a free service that automatically deducts payments from your credit card or checking account to pay your T-Mobile bill. Payments are withdrawn approximately two days before your bill due date.
By enrolling in AutoPay, you can receive a $5 credit per eligible line every month. Payment method must be a debit card or linked bank account. Credit cards and digital wallets (Apply Pay/Google Pay) are not eligible.
Want to sign up for autopay or see if you are enrolled? [Log in](https://my.t-mobile.com/billandpay/summary).
Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access.
## Need to pay your bill?
We give you lots of options, so it's easy to pay your T-Mobile bill.
[See how to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill)
### Can't find what you're looking for?
- [Ask our community](https://www.t-mobile.com/community/)
- [Contact us](https://www.t-mobile.com/contact-us)