- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) ### [NEW TO T-MOBILE](https://www.t-mobile.com/support/new-to-tmobile)    *BILLING* # Your T-Mobile bill ### [NEW TO T-MOBILE](https://www.t-mobile.com/support/new-to-tmobile)    *BILLING* # Your T-Mobile bill ## Log in to manage your bill The T-Life app is the best place to manage account and line settings or make bill payments. And check out all your T-Mobile benefits or access our best deals. [![Download on the App Store](https://www.t-mobile.com/support/static/images/stacks/onboarding/account-1x/Download_on_the_App_Store_Badge_US-UK_blk_092917.png)](https://apps.apple.com/us/app/t-life/id1111876388) [![Get it on Google Play](https://www.t-mobile.com/support/static/images/stacks/onboarding/account-1x/google-play-badge-ENGLISH.png)](https://play.google.com/store/apps/details?id=com.tmobile.tuesdays&hl=en_US&gl=US) ## Common questions ### When is my first bill due? Your first bill is due approximately 20 days after joining T-Mobile and includes a full 30 days of plan and equipment charges. - __Day 1__ The day you joined T-Mobile. If you ordered a device, this is the day the device was shipped. - __About Day 4__ Your first month’s bill will be ready to view. - __About Day 18__ Your payment will process if you are enrolled in AutoPay. - __About Day 20__ Your first bill is due. - __Day 30__ End of monthly billing period. Want to see your actual bill? [Log in](https://my.t-mobile.com/billandpay/summary). Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access. ### Why is my first bill not what I expected? Here are some things that might be going on: ![](https://www.t-mobile.com/static/images/stacks/onboarding/color-override.svg) Timing Your first bill is due approximately 20 days after joining T-Mobile and includes a full 30 days of plan and equipment charges. This means that you’re billed in advance for about 10 days of service. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/billing_tag.svg) Promotions Trade-in and promotional credits will be applied at time of purchase or will be on your bill. Some promotion values will be split between trade-in credit and monthly recurring credits and may not appear until your second bill. Sending us your trade-in device? Those trade-in credits won’t appear until we have received and confirmed your trade-in device. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/vector.svg) Installments If you’re paying for a device on an equipment installment plan, monthly equipment installment charges may not appear until your second bill. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/path-2896.svg) Recent changes If you made changes to your plan or service in your first weeks with T-Mobile, they may not be reflected until your second bill. [](https://www.t-mobile.com)[](https://www.t-mobile.com) Want to see how this looks on your actual bill, see your promotions, or check on orders or changes you’ve made? [Log in](https://my.t-mobile.com/billandpay/summary). Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access. ### Why is my bill different from month to month? Here are some things that might be going on: ![](https://www.t-mobile.com/static/images/stacks/onboarding/billing_tag.svg) Promotions Trade-in and promotional credits will be applied at time of purchase or will be on your bill. Some promotion values will be split between trade-in credit and monthly recurring credits and may not appear until your second bill. Sending us your trade-in device? Those trade-in credits won’t appear until we have received and confirmed your trade-in device. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/vector.svg) Installments If you’re paying for a device on an equipment installment plan, monthly equipment installment charges may not appear until your second bill. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/color-override.svg) Equipment orders Charges for equipment orders are applied on the equipment ship date, which may not appear until your next bill. [](https://www.t-mobile.com)[](https://www.t-mobile.com) ![](https://www.t-mobile.com/static/images/stacks/onboarding/path-2896.svg) Recent changes If you made changes to your plan or service in your first weeks with T-Mobile, they may not be reflected until your second bill. [](https://www.t-mobile.com)[](https://www.t-mobile.com) Want to see how this looks on your actual bill, see your promotions, or check on orders or changes you’ve made? [Log in](https://my.t-mobile.com/billandpay/summary). Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access. ### How do I claim my rebate or discount? [![](https://www.t-mobile.com/static/images/stacks/onboarding/path-2775.svg) \ Submit a Carrier Freedom claim \ Request your rebate within 30 days of phone number transfer. ![](https://www.t-mobile.com/support/static/images/logos/arrow.png)](https://www.switch2t-mobile.com) [![](https://www.t-mobile.com/static/images/stacks/onboarding/path-2883.svg) \ Military Verification \ Learn how to validate your military discount. ![](https://www.t-mobile.com/support/static/images/logos/arrow.png)](https://www.t-mobile.com/support/account/military-status-verification) [![](https://www.t-mobile.com/static/images/stacks/onboarding/path-2737.svg) \ Submit a Keep and Switch claim \ Request your rebate within 30 days of phone number transfer. ![](https://www.t-mobile.com/support/static/images/logos/arrow.png)](https://www.switch2t-mobile.com) [![](https://www.t-mobile.com/static/images/stacks/onboarding/Vector2.svg) \ First Responder Verification \ Learn how to validate your first responder discount. ![](https://www.t-mobile.com/support/static/images/logos/arrow.png)](https://www.t-mobile.com/support/plans-features/first-responder-verification) ### How does the AutoPay discount work? AutoPay is a free service that automatically deducts payments from your credit card or checking account to pay your T-Mobile bill. Payments are withdrawn approximately two days before your bill due date. By enrolling in AutoPay, you can receive a $5 credit per eligible line every month. Payment method must be a debit card or linked bank account. Credit cards and digital wallets (Apply Pay/Google Pay) are not eligible. Want to sign up for autopay or see if you are enrolled? [Log in](https://my.t-mobile.com/billandpay/summary). Still need to set up your online account? Just [create a T-Mobile ID](https://account.t-mobile.com/signin/v2/enterPhoneNumber) for easy account access. ## Need to pay your bill? We give you lots of options, so it's easy to pay your T-Mobile bill. [See how to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) ### Can't find what you're looking for? - [Ask our community](https://www.t-mobile.com/community/) - [Contact us](https://www.t-mobile.com/contact-us)