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[](https://www.t-mobile.com/home-internet) Log in [](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # T-Mobile mesh Wi-Fi extender (V2) Expand coverage and get seamless connectivity in more places throughout your home. Check out the [T-Mobile mesh Wi-Fi extender (V1)](https://www.t-mobile.com/support/home-internet/home-internet-plus) page for details on setting up and using that device.  - [Set Up](https://www.t-mobile.com#mesh) - [Learn More](https://www.t-mobile.com#support) - [Troubleshooting](https://www.t-mobile.com#troubleshooting) ## Set up [Set up your T-Mobile 5G Gateway (G4AR, G4SE, G5AR, or G5SE)](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) before the mesh Wi-Fi extender. Check out the video for an overview of how to set up your mesh Wi-Fi extender.    Expand Your Wi-Fi Signal in More Places Throughout Your Home With Wi-Fi Mesh - ### Set up with ethernet cable You can set up your mesh Wi-Fi extender with an ethernet cable. 1. Plug in the power adapter and connect it to the mesh Wi-Fi extender. Your mesh Wi-Fi extender should be close to the gateway. 2. After the mesh Wi-Fi extender is connected to a power source, you should see the LED color change from solid white to blinking white. This takes a few minutes. 3. Connect the mesh Wi-Fi extender to your gateway using the ethernet cable provided. 4. Wait for the LED on your mesh Wi-Fi extender to change from flashing green to solid green. This takes a few minutes. 5. Your pairing is now complete. 6. You can now remove the ethernet cable from the gateway and the mesh Wi-Fi extender. 7. Follow directions below for mesh Wi-Fi extender placement. - ### Find an ideal location 1. Place the mesh Wi-Fi extender between your gateway and where you usually have weak Wi-Fi signal area and near a power outlet. 2. Make sure it is in an open space and: - Away from devices that may cause interference. - Not behind TVs and monitors. - Not behind walls or obstructions. - Not behind heavy-duty appliances or electronics such as microwave ovens and baby monitors. - Not behind metal fixtures, enclosures, cabinets, reinforced concrete, or pipes. 3. Once the mesh Wi-Fi extender is connected to the power source at this location, the LED should change from solid white to blinking green and finally solid green. This will take a few minutes. 4. If your mesh Wi-Fi extender shows a yellow or red light after you plug in, then unplug it, and move it closer to the gateway. 5. You can also use the T-Life app for optimal placement. From the Home screen > select Home Internet tile > My Wi-Fi > select the Mesh Access Point > Troubleshoot Access Point. - ### Connect your devices 1. Connect your wireless devices to your network using the Wi-Fi SSID (Wi-Fi name) and Wi-Fi Key (Wi-Fi password) of your gateway. 2. Use the T-Life app to check signal strength. ## Learn more - ### In the Box - T-Mobile mesh Wi-Fi extender (V2) - RJ-45 Cat.5e Ethernet Cable - Power Adapter - Quick Start Guide - T-Mobile Terms and Conditions - Safety and Regulatory Notice - User guide - ### Tech Specs __Dimensions__ - 168mm (H) x 73mm (W) x 133mm (D) - 6.6” x 2.9” x 5.2” (rectangular shape) __Weight__ - 650 g - 1.433 lbs __Operating environment__ - 0 to 40 o C - 32 to 104 o F __Power adapter:__ AC   __Power input__ - 100 – 240V - 2A @ DC 15V - 50/60Hz __Theoretical power consumption:__ 30 W   __Wi-Fi connectivity__ - 11be/ax 4x4 2.4 GHz - 11be/ax 4x4 5 GHz __Security:__ WPA/WPA2/WPA3   __Physical interfaces__ - USB Type C x 1 (Regular Power Delivery Source) - 2.5G Ethernet Rj45 LAN Ports (yellow) x 2 - Reset pin hole __Performance:__ When paired with the G4AR/G4SE/G5AR/G5SE gateway available settings are: 2.4GHz or 5GHz. - ### LED Indicator Lights The LED is located on the front of the device. The visual LED display allows you to quickly obtain the current condition.   __Off:__ Device is powered off   __White__ - Solid: Booting up. Not ready to pair. - Blinking (0.5 seconds on, 0.5 seconds off): Firmware upgrade in progress. - Blinking (0.25 seconds on, 0.25 seconds off): Booted up and ready to pair. __Green__ - Good wireless connection, or the mesh is connected to the gateway via ethernet. __Yellow__ - Blinking: A mesh placement issue is detected. - Fast blinking (0.25 seconds on, 0.25 seconds off): The mesh is too close to the gateway - Slow blinking (1 second on, 1 second off) __Red__ - Solid: No Wi-Fi connection and attempting reconnect. - Blinking (1 second on, 1 second off): Factory reset in progress. __Blue__ - Solid: Mesh Wi-Fi extender is in recovery mode after failed factory reset. Rebooting will clear this. - ### Remove mesh Wi-Fi extender In the T-Life app 1. Go to __My Wi-Fi.__ 2. Select the mesh Wi-Fi extender you want to remove. 3. Scroll to the bottom and select __Remove mesh Wi-Fi extender.__ 4. Select __Remove__ when you see the pop up *Remove mesh Wi-Fi extender?* - This may take up to 2 minutes. - Devices connected to the mesh Wi-Fi extender may be disconnected. 5. Select __Continue__ to Factory Reset your mesh Wi-Fi extender. 6. OR unplug the ethernet cable from the mesh Wi-Fi extender and select __Continue__. 7. Screen displays *Removing mesh Wi-Fi extender.* This could take up to 1 minute. 8. At the bottom of the screen *mesh Wi-Fi extender removed* message will display. 9. Select __Close.__ - ### Factory Reset You can reset the mesh Wi-Fi extender using a paper clip or other sharp object. 1. Unplug mesh Wi-Fi extender from power and wait 30 seconds. 2. Plug back in. 3. Push in the reset button on back of the mesh (using a paperclip) and continue pressing until blinking white light (this can take a couple of minutes.) ## Troubleshooting - ### No Internet - Verify your gateway and mesh Wi-Fi extender are both powered on. - Try placing the gateway and mesh Wi-Fi extender in a different location. - Try factory reset. - ### No Signal - The LED displays solid red to indicate there is no network signal, which could mean your Wi-Fi network is down due to several reasons. - Be sure your gateway is turned on and working properly or try placing the mesh Wi-Fi extender closer to the gateway. - If the connection does not improve, contact [T-Mobile Internet Customer Service](https://www.t-mobile.com/support/home-internet/contact-us). - ### Does Not Start - If the mesh Wi-Fi extender does not start, verify the provided power adapter is connected to a working outlet and plugged into the power USB-C port on the mesh Wi-Fi extender. - If the mesh Wi-Fi extender is connected to an outlet and power still does not start, contact [T-Mobile Internet Customer Service](https://www.t-mobile.com/support/home-internet/contact-us). - ### Poor Internet Experience - If you feel your overall internet experience is poor, try repositioning the mesh Wi-Fi extender. - You can also use the [T-Life app](https://www.t-mobile.com/support/home-internet/app) to help diagnose the issue. ## Looking for something else? 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