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Askey LTE Wi-Fi Gateway

Find technical details, tutorial links, and other information about your Askey LTE gateway.

Meet your Askey LTE Wi-Fi Gateway

For more gateway steps, such as instructions on how to install your SIM or reset your gateway, check out our Tutorials. 

Askey LTE Wi-Fi Gateway Tutorials
Two diagrams of the Askey Gateway with arrows pointing to it's parts. The top diagram shows the top of the gateway which has Status LEDs in the front-right corner, and the front of the gateway with has a Power/System LED and a LTE Button. The bottom diagram shows the back of the gateway, which has (from left to right) a SIM Card Slot, LAN Ethernet Ports, a Power Port, a Reset button, and a Power on/off switch.

LCD Screen

Power/System (Front LED)
  • Green: System is powered on and ready
  • Flashing orange: System is booting
  • Red: There was an error during or after booting
  • Off: Device is off

Battery (Top LED 1)
  • Battery feature is disabled
  • Light will always show red

Wi-Fi (Top LED 2)
  • Green: Wi-Fi is on
  • Red: There is an error with Wi-Fi
  • Off: Wi-Fi is off

LTE (Top LED 3)
  • Green: LTE is connected and ready
  • Red: There is an error connecting to LTE

Check signal strength

If you press the LTE button on the front of the Wi-Fi gateway, the LTE signal strength will display on the Power/System LED.

  • Flashing green: Excellent LTE signal
  • Flashing orange: Good LTE signal
  • Flashing red: Weak LTE signal
  • Off: No LTE signal

Tech Specs

Technical details for the Askey LTE Wi-Fi gateway
Battery
  • Battery size: 5200 mAh
  • Disabled. Light will always show red.
AC Adapter

24W

12V / 2A
Dimensions (W x H) 6.69 x 4.88 in (170mm x 124mm)
Operating temperature range -20° – 45° C (-4° F – 113° F)
Connections
  • Wi-Fi 802.11 a/b/g/n
  • WPA2 Wi-Fi Security
  • Ethernet plugs 2xRJ-45
  • USB 2.0 Micro USB connector (for professional service only)
  • Maximum recommended devices: 10 devices per band
    • 10 on 5 GHz
    • 10 on 2.4 GHz
Network
  • 4G LTE bands: B2, B4, B5, B12, B71, B66
  • 3G / 4G bands: 1, 2, 4, 5, 8

Firmware updates

  • Firmware updates are pushed out automatically when available. They can't be manually requested.
  • They're sent out in phases over a few weeks, so not all users get the update at the same time.
  • Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update.
  • Do not restart the gateway when it’s updating. The gateway will automatically restart once the update is complete.

To check firmware version...

  1. From the T-Mobile Internet App, select MORE > Gateway information.
  2. Review the Firmware version.
Askey LTE gateway firmware version, fixes, and features
Firmware version Fixes & Features
14443 Battery disabled
11142
  • Stability Improvements to Wi-Fi 2.4GHz
  • IPv6 Connectivity fix on Wi-Fi 5GHz
  • Firestick Cube – Disney Plus and HBO fix
  • Factory Reset GUI Notification Improvement
  • GUI Roaming Status fix
02944
  • Askey TM-RTL0102 is not able to connect to Chromebooks and results in all loss of connectivity to LTE and the LTE LED flashing red to green repetitively
  • SSID passwords with special characters fail to connect when connecting from devices
94432
  • Wi-Fi 2.4GHz/5GHz SSID inverted
  • Header text not translated while switched to Spanish
  • Unique admin password
  • The unique password modifies the admin password on new devices only.
93353
  • LTE only site - could not register
  • Changing to the Spanish language in the GUI does not save once the user closes the browser
  • Occasional loss of access to the GUI when 20 devices are connected to the DUT
  • User cannot change both the start and the end values of the IP Address Pool at the same time
  • Cannot tell how many IP addresses are available to be assigned out
  • Changing the DUT's IP Address, Subnet Mask and IP Address Pool causes the DUT to lose LTE internet connection
  • Channel Settings and Bandwidth Settings cannot be changed on the 5 GHz channel through the GUI
  • [TR069] Periodic Inform
  • [TR069] Bugfix for Device does not talk to ACS
  • Enable ULCA
  • CA capability following TMO request in HLFS
  • Deny Femtocell for LTE router
  • DNSmasq config update
  • Qualcomm Wi-Fi 5G driver update
  • Hide Roaming function from UI and controlled through TR069
92413
  • QR code shown cleartext administrator username and password
  • Enhance the protection of system configuration file
91646
  • XSS protection to be stopping JavaScript & Html
  • IPv4/IPv6 issue between FireTV and TM-RTL0102
  • Time - Daylight saving incorrect
  • Any IPv6 device connected to the LAN is reachable from the WAN
  • [TR069] Client Crash/Boot Loop Issue
  • [TR069] Router Not Reporting CellTower
  • Any IPv6 device connected to the LAN is reachable from the WAN
  • Auth token removed from the URL
  • IMEI SV increment for every SW change (IMEI SV change to 01)
  • TMO GUI Style
  • Add Wi-Fi Parameters to the Reporting
  • Remove "engineer" and "viewer" accounts from the device.
  • Enhancement for 310240 SIM missing EHPLMN
  • Enhancement of Default APN for TMO commercial SIM
  • LTE Signal strength does not match speeds obtained through DUT
  • Access Control performance issues
90234

Release version

Web Gateway User Interface (GUI)

  • The Web GUI allows you to access and change the Askey LTE Wi-Fi Gateway settings.
  • You must be connected to the Askey LTE Wi-Fi Gateway through Wi-Fi or Ethernet to access.
  • The Web GUI is designed to work with most modern browsers like Firefox, Chrome, Edge, and Safari.
  • You can receive and send text messages and notifications about your billing and services through the Web GUI (for T-Mobile Home Internet-only customers).

To log in, open a web browser, visit https://192.168.12.1, and log in with your username and password. 

  • For devices purchased before December 31, 2019, the default username and password is admin.
  • For devices purchased after December 31, 2019, the default password will match the Wi-Fi Password on the label.
Web GUI Tutorials

Network information & settings (Wi-Fi, LTE, APN)

Network Map

Select Basic > Network > Network Map to view information on the Internet, Ethernet, and Wi-Fi connections.

  • A green check means connected. A red X means disconnected or disabled.
  • Select Connected devices to view a list of devices connected to either LTE or Wi-Fi. Choose a device to view the MAC and IP addresses for that device.

LTE & APN settings

Select Basic > Network > LTE to view and change the following LTE settings:

  • Internet and SIM status
  • Disconnect from the internet
  • Data roaming (this setting will not allow you to move your T-Mobile Home Internet service)
  • Airplane mode
  • Connection profile settings:
    • APN: fbb.home
    • Username: [blank]
    • Password: [blank]
    • Authentication Type: None
    • PDN Type: IPv6

 

SIM PIN

T-Mobile does not recommend using a SIM PIN for this device, since it only works in the Askey LTE Wi-Fi Gateway and is locked to your location. If the SIM PIN is enabled, you must go to Basic > Network > LTE and enter the SIM PIN every time the Gateway turns on. If you enter the incorrect PIN too many times, you will be prompted to enter the PUK and a new PIN. Contact us if you need your PUK code.

 

Select Expert > Network > LTE to view SIM Management settings and enable a SIM PIN.

  • PIN Protected (on/off): Enter your PIN and select Save (default PIN is 1234).
  • Change PIN (on/off): Enter your current and new PINs, then select Save.

LAN settings

Select Expert > Network > LAN to view and change these LAN settings. Select Save if you make any changes.

  • Basic
    • MAC and IP addresses of the Askey LTE Wi-Fi Gateway
    • Subnet Mask
  • Advanced
    • DHCPS on/off (default is on): The Dynamic Host Configuration Protocol Server (DHCPS) automatically assigns IP addresses to devices that connect via ethernet or Wi-Fi
    • IP Address Pool (default is 100 - 150): This is the IP address range the DHCPS can assign. You can't connect more devices than you have IP addresses available to the DHCPS.
    • Primary DNS (default is blank): The Domain Name System (DNS) translates web URLs like T-Mobile.com into the actual IP address of the web server.
    • Secondary DNS (default is blank)

Network Status

Select Basic > Network > Status to view information about your LTE and Home network connections, including:

  • IPv4, IPv6, and DNS addresses for the LTE connection
  • Signal strength and SIM status for the LTE connection
  • MAC and IP addresses for the Askey LTE Wi-Fi Gateway (LAN)
  • Wi-Fi network name, status, mode, channel, and bandwidth
  • IMEI, SIM card number (ICCID), Phone number (MSISDN)

Wi-Fi settings

Select Basic > Network > Wi-Fi, then choose 2.4 GHZ or 5 GHZ at the top to view and change these Wi-Fi settings. You must change 2.4 and 5 GHZ settings separately. Select Save if you make any changes.

  • Turn Wi-Fi on or off
  • Wireless Name (SSID)
  • Wireless Password (must be 12 characters)
  • Hide SSID

Select Expert > Network > Wi-Fi, then choose 2.4 GHZ or 5 GHZ at the top to view and change these additional Wi-Fi settings. You must change 2.4 and 5 GHz settings separately. Select Save if you make any changes.

  • Security
    • None
    • WPA/WPA2-Personal (default)
  • Security version
    • Mixed WPA/WPA2
    • WPA2 (default)
  • Encryption
  • Wireless mode
    • 2.4 GHZ default is 802.11g/n mixed
    • 5 GHz default is 802.11a/ac/n mixed
  • Channel (default is auto)
  • Channel Bandwidth (default is auto)

Traffic Query

Select Basic > Network > Traffic Query to view information about your data usage.

Need help?

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Check out our Troubleshooting guides

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