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# Advanced Cyber Security
Advanced Cyber Security is included with Amplified and All-In Home Internet plans.
- [What's Included](https://www.t-mobile.com#included)
- [Getting Started](https://www.t-mobile.com#start)
- [Managing Advanced Cyber Security](https://www.t-mobile.com#manage)
- [Getting Support](https://www.t-mobile.com#support)
## What's Included
Advanced Cyber Security gives you peace of mind with proactive threat detection and protection for your home network, increasing safety and confidence in your digital activities across all connected devices, including laptops, and IoT devices.
- Safe Browsing helps prevent you from accessing malicious sites that put you at risk for viruses, malware, and ransomware.
- Malicious traffic protection helps prevents bad actors from accessing connected devices, or your devices from connecting to malicious sites/servers, and automatically blocks that network traffic and cut off access.
- Anomaly Detection can recognize irregular network traffic patterns and automatically blocks network traffic and cuts off access, deterring cybercriminals from accessing your IoT devices such as security cameras.
- Botnet prevention provides a second layer of protection against cybercriminals from utilizing your devices, which could slow down your home network.
- Available with select Internet plans.
## What's Included
## Getting Started
__Advanced Cyber Security is managed via the [T-Life app](https://www.t-mobile.com/support/home-internet/app).__
- The feature is found under __Cyber Security__ within the T-Life app.
- Set up your gateway first via the T-Life app before accessing__.__
- You must log in with your [T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) or it will not be visible.
__How to Access__
1. Go to __T-Life > Account.__
2. Scroll down to __Services.__
3. Select __Home Internet.__
4. Select __Cyber Security__.
5. First time access only: select __Let's Go__ where it says __Network Security is Here__.
## Managing Advanced Cyber Security
- ### Screens
- __Security Status:__ Green = Advanced Cyber Security is actively protecting
- __Threats:__ Will display number of __Threats Blocked__ (volume) and __Sites Blocked__ in last 30 days
- Select __Sites Blocked__ or __Threats Blocked__ to display, by date, the device the threat was detected on, and general description of the threat
- If a device hasn't been connected to the network in the last 7 days, you won’t be able to see the name of the device or threats in the threat history.
- __Deep Dive:__ Option to learn more about the threat types and/or more about Advanced Cyber Security
- ### How to unblock a domain for 1 hour (60 minutes)
1. Go to __Cyber Security__ > select __Threats blocked__ or __Sites blocked.__
2. Select a __Safe browsing threat__ to view its __Threat details__ page.
3. Select __Unblock for 1 hour__ at bottom of screen.
4. Screen will say “This site will be blocked again at XX:XX time." (60 minutes from unblock)
- Example: If you select unblock at 10:30am, T-Life will show "This site will be blocked again at 11:30am".
- ### How to Enable/Disable Advanced Cyber Security
1. Go to the __More__ tab.
2. Under settings, __Enable Advanced Security__ will show as __enabled.__
- Toggle to __Off__ and __Security__ tab will now show Security is disabled.
- Toggle to __On__ and __Security__ tab will show Security is enabled.
## Support
If you’re having issues accessing a specific website or would like to understand if it is our feature blocking the website, [contact T-Mobile customer service](https://www.t-mobile.com/contact-us).
## Looking for something else?
[Return to T-Mobile Internet Support](https://www.t-mobile.com/support/home-internet)
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- ### Support
Support
- [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq)
- [Setup Wi-Fi Gateway](https://www.t-mobile.com/home-internet/gateway)
- [Emergency Broadband Benefit](https://www.t-mobile.com/customers/emergency-broadband-benefit)
- ### Get the app
Get the app
- [T-Life App](https://www.t-mobile.com/home-internet/app)
- ### Consumer guides
Consumer guides
- [The Signal](https://www.t-mobile.com/home-internet/the-signal)
- [Fiber Internet Explained](https://www.t-mobile.com/home-internet/the-signal/isp/what-is-fiber-internet)
- [What is Wi-Fi 7](https://www.t-mobile.com/home-internet/the-signal/internet-help/what-is-wifi-7)
- [What Internet Speed Do I Need?](https://www.t-mobile.com/home-internet/the-signal/speed/what-internet-speed-do-i-need)
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