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Google Assistant
- You can ask questions and complete tasks on your TVision HUB.
- The Google Assistant comes installed on your TVision HUB. You can turn it on during the initial setup, or later.
- On your HUB remote, press and hold the Assistant button, then ask your question.
- To make sure the Assistant can hear you, speak into the microphone on your remote.
- To do more with the Assistant on your HUB:
- Ask the Assistant "What can you do?"
- On your phone, download the Assistant app.
Apps & games
You can get apps and games for your HUB by searching with the Google Assistant or navigating to the “Apps” tab on the home screen and selecting the search bar..
- From the HUB Home screen, scroll to the "Apps" page.
- Search using the provided search bar or use your voice with the Google Assistant
- Select the app or game you want.
- To purchase a free app or game, select Install.
- To purchase a paid app or game, tap the game's price and follow the instructions to complete your purchase.
- Paid games require adding a payment method. See Google Play Help: Add, remove, or edit your payment method or contact Google support for questions and steps on setting up Google Play payment methods.
- Press and hold the home button on the HUB remote
- Select Settings from the on-screen menu
- Navigate to and select Apps.
- Select the desired app, then select from the list of actions:
- Force stop
- Uninstall
- Clear data
- Clear cache
- Clear defaults
- Notifications (on / off)
- Permissions
- Contacts (on / off)
- Location (on / off)
- Microphone (on / off)
- Phone (on / off)
- SMS (on / off)
In your TV settings
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Apps.
- Select the app you want to delete (select See all apps for a complete list).
- Select Uninstall > OK.
From the home screen
- Press home on the HUB remote
- Navigate to the app you wish to delete in the “Your apps” row
- Once the apps is highlight, press and hold “OK” on the remote
- Select “View Details”
- Select “Uninstall”p.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Apps.
- Select the desired app, then select from the list of actions:
- Force stop
- Uninstall
- Clear data
- Clear Cache
- Clear defaults
- Notifications (on / off)
- Permissions
- Contacts (on / off)
- Location (on / off)
- Microphone (on / off)
- Phone (on / off)
- SMS (on / off)
Authentication is required for all digital content purchases through Google Play (including within apps) by default.
- Every time you authenticate for a purchase, you can continue to buy all forms of digital content through Google Play (including apps) for the next 30 minutes without authenticating again.
- Authentication is not required for any purchases. Disabling authentication may result in unauthorized purchases. You assume responsibility for all charges, including unintended or unauthorized purchases.
- Authentication is always required for every purchase under the Family section for an app or game, even if you have your settings set differently.
To turn authentication on / off
Authentication settings apply only to the active account on the device where you add them. If you use your Google Account on more than one device, repeat the steps below for each device. If you use multiple accounts on your device, repeat the steps below for each account on the device.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select “Accounts & Sign In”
- Select your active or desired account
- Select Payment & Purchases
- Choose your desired purchase authentication preference
Connections & network
You can connect wireless keyboards, game controllers, and other devices to your HUB. To pair Bluetooth devices:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Under "Remote and accessories," select Add accessory.
- On your TV or monitor, select your device from the list.
- Your TV will display a list of nearby devices available for pairing.
- If you don't see your device, put your device in pairing mode and it will be added to the on-screen list.
"Network & Internet" settings allow the user to enable / disable Wi-Fi for the TVision HUB, scan and select the preferred Wi-Fi network, and view the settings and signal strength for the connected network.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Network & Internet.
- Toggle Wi-Fi on.
- Under "Available networks," select the network you wish to connect to.
- Enter the password and select the enter icon.
To forget a network
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Network & Internet.
- Select the desired network.
- Select Forget Network.
Use the TVision Network & Diagnosis tool to monitor network speeds.
- On your remote, press Home.
- Select TVision Network & Diagnosis (select See all Apps if TVision Network & Diagnosis does not appear on the Home page).
- Select Network Speed to check the current network speeds or select Network Detection to check current network status.
Casting
If you have a HUB, you can cast content from phones, tablets or laptops to your TV. If you don't have a HUB, learn how to cast content to other TVs.
- Important: You can only cast from the latest version of a Chromecast-enabled app or a Chrome browser on a device connected to the same Wi-Fi network as the HUB.
- Connect your device to the same Wi-Fi network as your HUB.
- Open the app that has the content you want to cast.
- In the app, find and select the Cast icon.
- On your device, select the name of your TV.
- When the Cast icon changes color, you're successfully connected. To stop casting, on your device select the Cast icon, then Disconnect.
Settings
Display
Display settings control the display format of the signal sent to the HUB. The display format is also dependent on the capabilities of the TV and the content being view. To view and manage Display settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Display & Sound > Advanced display settings for the following options
- Allow game mode: on/off
- Dynamic range & Color format
- Screen resolution
- Auto switch to best resolution (on / off)
- Zoom in screen
- Screen position (controls the scaling of display screen)
- Zoom out screen
- The Home screen is divided into 7 tabs: Search, For You, Live, Movies, Shows, Apps, and Library
- Pressing home on the HUB remote will take users to the “For You” tab where you can find your apps as well as recommended content from all services.
- Each of the other Live, Movies, and Shows tabs will isolate content from that specific type of media and will feature personalized recommendations.
- The Apps tab is where users can search for new apps to download and receive additional app recommendations from the Google Play Store
- The Library tab will source all content that you have added to your watchlist (on HUB or the Google TV mobile app) as well as owned content connected to your Google account, movies anywhere, and your YouTube TV DVR.
- Navigating all the way to the right to the profile picture will open a panel for settings and other notifications. To quickly access this panel, press and hold home on the HUB remote for a shortcut.
Use these settings to put the TVision HUB into screen saver and sleep (power-saving) modes when the HUB is inactive.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Ambient Mode to view and manage screensaver settings
Keyboard settings control the keyboard layout and functionality for Apps that require keyboard entry. To adjust keyboard settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Keyboard.
- Select from the available options to update settings:
- Current keyboard
- Gboard Settings
- Current version
- Languages (defaults to system language)
- Terms of service
- Privacy policy
- Open source licenses
- Share usage statistics
- Manage keyboards
- Gboard (requires a connected Gboard)
- Google voice typing (on / off)
- Virtual Remote Keyboard
Media & Sound
Audio Output settings control the audio format of the signal sent to the TV / display. The audio format is also dependent upon the capabilities of the TV and the content being viewed. To view and manage Audio Output:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Display & Sound > Advanced sound settings to view and manage the surround sound format with either automatic detection, or a manual option
- System sound settings control the system sounds (clicks and alerts) that occur as the user navigates through the screens and menus.
To update Sound settings
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Display & Sound.
- Navigate to System Sounds and press “OK” on the remote to toggle on/off
HDMI CEC settings allow the HUB device to control the TV input and power. This feature may not be supported by all TV models. To view and manage HDMI CEC settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Display & Sound
- Select HDMI-CEC to view and manage the following:
- CEC Switch (on / off)
- When enabled in this setting and supported by the TV, this feature allows the TV remote to control the TVision HUB power on / off, volume, and D-pad.
- Some, but not all of these functions may work on some TVs (e.g., you can control power, but not volume).
- May not work for all TV models.
- One key play (on / off)
- When enabled and supported by the TV, powering on the TVision HUB or pressing the Home button will automatically switch the TV input to the TVision HUB and the TVision Home screen.
- Example: If a TV is set for an Xbox on TV Input 2, pressing the TVision Home or Power button will automatically switch the TV Input to TVision on Input 1.
- May not work for all TV models.
- One key power off (on / off)
- Powering off the TVision HUB will power off the TV when this feature is enabled.
- May not work for all TV models.
- CEC Switch (on / off)
System Settings
Date & time settings control date and time source, time zone, and formatting. To edit Date & time settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Date & time.
- Select the desired setting to update:
- Automatic date & time
- Set date (available if Automatic date & time is off)
- Set time (available if Automatic date & time is off)
- Set time zone
- Use 24-hour format
Language settings control the displayed language for the TVision HUB's Settings menu. Use of this setting will vary by apps outside of the TVision HUB's Settings menu. To update Language settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Language.
- Select from the list of available languages.
Location enables / disables periodic reporting of HUB device location data to Google. Google may collect location data periodically and use this data in an anonymous way to improve accuracy and location-based services. To manage Location settings:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select Privacy > Location > to view and manage the following:
- Location status: Use Wi-Fi to estimate location
- Scanning always available: on/off
The About Device section allows users to check for system updates and factory reset the HUB device. About Device also provides information including model, versions, serial number, and interface addresses (Wi-Fi, Bluetooth, IP). To view and manage About Device information:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > About to view and manage the following:
- System Update
- Device name
- Reset
- Status
- IP Address
- WiFi Mac address
- Bluetooth address
- Serial number
- Up time
- Legal information (legal documentation and license information provided by Google. Includes OPT-OUT setting for personalized advertising in Legal information > Ads > Opt out of Ads Personalization)
- Model
- Version
- Android security path level
- Kernal version
- Build
- SELinux status
- Netflix ESN
- TVision SW Version
Use Storage settings to view usage for apps, photos, videos, audio, downloads, and cached data. You can can remove apps and clear cache as needed. Note: The TVision app can't be deleted.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Storage.
- Select Internal shared storage to view storage information for the following:
- Apps
- Photos & videos
- Audio
- Downloads
- Cached data (clears all cached data)
- Misc.
- Available
Accessibility settings
You can use the built-in screen reader, closed captions, and your phone to make your HUB experience more accessible.
When you use a screen reader, you can hear what's happening on your TV or monitor. Important: You need sighted assistance to turn on the screen reader. To turn on the screen reader:
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Accessibility > Talkback > Enable.
Change screen reader volume & pitch
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System.
- Select Accessibility > Talkback > Configuration.
- Choose one of the following options:
- Speech volume
- Verbosity
- Speak passwords
- Sound feedback
- Sound feedback volume
- Audio ducking
The following steps will enable closed captions for the TVision app and some other apps. Some apps (like YouTube) may require you to update the settings within that app as well.
- Press and hold the home button on the HUB remote (Note for the visually impaired, the home button is the button the furthest to the right of the row of button directly below the directional pad)
- Select settings from the on-screen menu (Achieved by moving down once on the directional pad after pressing and holding the home button)
- Select System.
- Select Accessibility > Captions.
- Choose one of the following options:
- Display (on / off)
- Select Language
- Text size
- Caption style
When the shortcut is on, you can press both the back and down buttons on the remote control for 3 seconds to start an accessibility feature.
To enable the Accessibility shortcut
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System.
- Select Accessibility > Accessibility shortcut > Enable accessibility shortcut.
- Select the shortcut service (either Talkback or Switch Access).
Switch Access scans the items on your screen, highlighting each item in turn, until you make a selection. To use Switch Access, you'll first need one or more switches. There are several kinds of switches:
- Use an external switch: A switch is a device that sends a keystroke signal to your Android device. Several companies sell these devices, such as AbleNet, Enabling Devices, RJ Cooper, and Tecla. These devices connect to your Android device via USB or Bluetooth. (Google does not endorse these companies or their products.)
- Use an external keyboard: You can configure a standard USB or Bluetooth keyboard to work as a switch device by assigning one or more of its keys to actions.
To turn on the Switch Access
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System.
- Select Accessibility > Switch Access > Enable.
Update & reset
Use the steps below to reset or check for updates on the TVision HUB.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > Restart (furthest down option on page).
- Once the system restarts, play your video, music, or game again.
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System > About > System update.
- If your system needs an update, select Download.
- If you don't need an update, a "Your system is up to date" message displays.
- A factory data reset will erase all data from the TVision HUB's internal storage, including:
- Associated Google accounts
- System and app data and settings
- User downloaded apps
- After the factory reset, the user will need to complete the install process, including pairing the remote and signing into Google and TVision accounts.
To Factory data reset the TVision HUB in settings
- Press and hold the home button on the HUB remote
- Select settings from the on-screen menu
- Select System >About > Reset.
- Confirm you want to reset your device.
To Factory data reset the TVision HUB with the power button
- Press and hold the button on the side of the TVision HUB device for 15 seconds, then release the button.
- Using the remote, select Reset > Erase everything. If the remote is not working;
- Navigate to Reset by short-pressing the power button on the side of the TVision HUB.
- Select Reset > Erase everything by long-pressing the power button on the side of the TVision HUB.
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