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The T-Mobile SyncUP TRACKER offers near real-time location tracking, powered by T-Mobile's LTE Network, so you can keep an eye on the things that matter to you. 

 

What's in the box

  • SyncUP TRACKER
  • USB charging cable
  • Lanyard
  •  SIM card (embedded)
  • Quick Start Guide

 

About SyncUP TRACKER

Check out the SyncUP TRACKER user guide for detailed instructions on how to use your device.

Key features

  • Location Tracking: Check the last known location on a map and get near real-time location tracking, even when you're miles away.
  • Virtual Boundaries: Set virtual geofenced boundaries to get notified when it leaves the selected area so you can quickly react.
  • Ring When Lost: Easily locate an item that's nearby, but not in plain sight.
  • Location History: See where your tracker has been for up to 2 weeks. Includes stationary trip history.
  • Directions to Tracker: Get directions to the Tracker's current location from your location.
  • Motion Alert: Be notified when the Tracker moves. 
  • Water and Dust Resistant: IP67 rated stands up to dust, water and drops.
  • Rechargeable battery: The 900 mAh rechargeable battery lasts up to 7 days depending on usage.

How is SyncUP TRACKER different from other tracking technologies like Bluetooth?

SyncUP TRACKER uses a combination of GPS technology, Wi-Fi, and T-Mobile's LTE nationwide network to locate your device at any time from anywhere – even from thousands of miles away.  Bluetooth-based location devices must be within a limited range of a smartphone to provide its location. SyncUP TRACKER is also available for both iOS and Android.

 

Front

  1. Power button: Press and hold for 5 seconds to turn the TRACKER on/off.
  2. LED indicator: Displays TRACKER status.
  3. Temperature sensor: Detects ambient temperature.
  4. Speaker: Audible feedback from the device.
  5. Light sensor: Detects changes in light.

Back

  1. IMEI number: Refer to this number for set up if needed.
  2. Personal ID: ID label space.
  3. Magnetic charging strip: Charger attaches here during charging.
  4. QR code: Scan to pair the TRACKER during set up in the app.

Charging

  1. Align the charging pins of the USB cable with the charging strip on the back of the TRACKER.
  2. Connect the USB end to the power adapter.
  3. Plug the adapter into an outlet to charge the TRACKER.
  4. The LED indicator will be yellow when charging and green when fully charged.

Care and Cleaning

Use a soft, clean cloth and warm water to wipe off the TRACKER. While most household cleaners should not stain or damage the device, check on a small area first. The USB charging cable and adapter should only be cleared with a dry, clean cloth.

 

Status Lights

Your SyncUP TRACKER will inform you of status changes with different light colors.

Check the color and whether the light is blinking or solid to determine its meaning.
Color Blinking / Solid Meaning
Yellow Solid Battery charging
Green Solid Battery fully charged
Red Blinking Low battery or alert
Green Blinking Pairing mode
Green Solid for 2 seconds Paired
Red Solid Received Find My Device command
None No light Standby

 

 

Tech Specs

Technical specifications for the SyncUP TRACKER device
Network / Connectivity
  • LTE Bands: 2, 4, 5, 12, 13, 25, 26, 41, 66, 71
  • Wi-Fi: 802.11 b/g/n, GPS
  • Roaming and International roaming is supported
  • FCC ID: R38YLCP314AT
Memory

DDR 128MB / EMMC 256MB

SIM

Embedded SIM with TMO profile only

Processor

Processor: MDM9207

Battery / Charging
  • Usage time: Up to 7 hours depending on usage
  • Battery size/type: 890 mAh
  • Charging interface: POGO Pin via USB charging cable
Weather-resistant

Weather-resistant IP67 rating

Dimensions & Weight
  • 1.73" x 1.73" x 0.59"
  • 1.76 oz
 Sensors
  • Accel/Gyro/Light/Temperature
  • Gyro and Temperature sensors are not used for MVP at launch.

 

SyncUP TRACKER app

  • The SyncUP Tracker app is required to locate your TRACKER.
  • The app is free and available in the Apple App Store and Google Play Store.
  • Always use the necessary app store to make sure the SyncUP TRACKER app is on the latest version.
  • For more details on the app go to SyncUP TRACKER app or visit our SyncUP TRACKER app tutorials for Android or iOS
  • Check out the SyncUP TRACKER user guide for detailed instructions on how to use your device.

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