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[In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # SyncUP TRACKER 2 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) The T-Mobile SyncUP TRACKER 2 is designed for keeping track of valuables and loved ones in real-time  ## On this page: - [What's in the box](https://www.t-mobile.com#box) - [About SyncUP TRACKER 2](https://www.t-mobile.com#about) - [](https://www.t-mobile.com#status)[Status lights](https://www.t-mobile.com#specs) - [](https://www.t-mobile.com#specs)[Tech specs](https://www.t-mobile.com#specs) - [Manage SyncUP TRACKER 2 with T-Life](https://www.t-mobile.com#app) ## [](https://www.t-mobile.com)What's in the box  - SyncUP TRACKER 2 - USB charging cable - Lanyard - SIM card (embedded) - Quick Start Guide   ## [](https://www.t-mobile.com)About SyncUP TRACKER 2 ### Getting started For help setting up your SyncUP TRACKER 2, check out our video: ### Key features - Advanced chipset performance - Battery life up to 10 days - USB-C charging - T-Life app for easy access - Lost mode - GPS live tracking - Last known location - SOS alerts - Location history - Virtual boundaries - Durable & water resistant (IP67) - Light sensor - Motion alert - Live Tracking - Motion Alerts   ### How is SyncUP TRACKER 2 different from other tracking technologies like Bluetooth? SyncUP TRACKER 2 offers several advantages over other trackers: - Extended battery life: With up to 30% longer battery, SyncUP TRACKER ensures it lasts through extended tracking periods. - Rechargeable: Unlike many competing trackers that require battery replacements, SyncUP TRACKER is rechargeable, making it more eco-friendly and cost-efficient. - Lost Mode: This proactive feature helps guide anyone who finds your tracker through the process of returning it, increasing the likelihood of recovering lost items quickly and efficiently.   ### Front  1. Power button: Hold for 4 seconds to turn the TRACKER 2 on/off. SOS - Press the button 3 times to send an alert to up to 6 people. 2. LED indicator: Displays TRACKER 2 status. 3. Light sensor: Detects changes in light. 4. Speaker: Audible feedback from the device.   ### Back  1. Lanyard loop: Attach lanyard or key ring here. 2. IMEI number: Refer to the number for setup if needed. 3. QR code: Scan to pair the TRACKER 2 during set up in the app, or return a lost device. 4. USB-C port: Insert USB cable here to charge.   ### Charging  1. Insert the USB charging cable into your TRACKER 2, attach it to the USB-C power adapter (not included), and connect it to a power outlet. 2. The LED indicator will be red when charging and solid green when fully charged.   ### Care and Cleaning Use a soft, clean cloth and warm water to wipe off the TRACKER 2. While most household cleaners should not stain or damage the device, check on a small area first. The USB-C charging cable and charging block should only be cleared with a dry, clean cloth.   ## [](https://www.t-mobile.com)Status Lights Youre Syncup TRACKER will inform you of status changes with different light colors. | | | | |-----------|----------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------| | __Color__ | __Flash / Solid__ | __Meaning__ | | Green | Solid for 5 seconds, then turns off | Battery charged 50-100% | | Yellow | Solid for 5 seconds, then turns off | Battery charged 15-50% | | Red | Solid for 5 seconds, then turns off | Battery charge level under 15% | | Red | Flash for 1 second every 6 seconds continuously | Battery level approaching 0%. If not charged, flashing turns off at 0% battery | | Green | Solid when connecte to charger | Battery charge has reached 100% | | None | No light | Standby/ normal operation | | Magenta | Flashes up to 10 times over 20 seconds followed by 3 times in 1 second, then turns off | TRACKER has successfully sent to SOS to T-Life on all phones to which TRACKER has been previously shared | | Magenta | Flashes up to 10 times over 20 seconds, then turns off | TRACKER attempt to send SOS was not successfully delivered | | White | Flash for one second every 2 seconds | Flashing in sync with TRACKER ringtone | | White | Fades in over 1 second, statys solid for 5 more seconds | TRACKER went from OFF to ON | | White | Flashes 3 times in 1 second, then turns off | TRACKER went from ON to OFF | | White | Flashes 5 times in 1.5 seconds then turns off | User performed Factory Reset | ## [](https://www.t-mobile.com)Tech Specs Technical specifications for the SyncUP TRACKER 2 device Type Specification Network / Connectivity - LTE Bands: 2, 4, 12, 66, - Wi-Fi assisted - GPS - Roaming and International roaming is supported (Canada only) Sensors - Accelerometer - Light sensor SIM Embedded SIM with TMO profile only Processor Qualcomm MDM9205 Battery / Charging - Usage time: Up to 10 days depending on usage - Battery size/type: 890 mAh Weather-resistant Weather-resistant IP67 rating Dimensions & Weight - 1.9" x 1.9" x 0.59" - 1.38 oz   ## [](https://www.t-mobile.com)Manage SyncUP TRACKER 2 with T-Life - The [T-Life](https://www.t-mobile.com/support/plans-features/t-life) app is required to locate your SyncUP TRACKER 2. - The app is free and available in the [Apple App Store](https://apps.apple.com/us/app/t-life/id1111876388) and [Google Play Store](https://play.google.com/store/apps/details?id=com.tmobile.tuesdays). - Always use the necessary app store to make sure the T-Life app is on the latest version. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)